Halloweencostumes Reviews

Fabulous customer service

Fabulous customer service was sent the wrong costume and within 4 days I recieved the correct one no problems at all ordered sea siren costume is great quality will definitely use these again

Ye of little faith

Needed a costume for a huge fancy dress fiesta in Benidorm and found Halloweencostumes co uk online I found a costume I liked from the Alice in Wonderland theme to compliment my partners existing costume I ordered it and paid extra for 2 day delivery costing me just shy of 93 inclusive I am normally very sceptical about many things especially online shopping as I have been stung in the past but I thought I should be pretty safe as the site had co uk after it I checked online reviews after ordering and my heart sunk Abysmal reviews citing sham company fake rip off etc etc Apparently it is shipped from the US not the UK Hope all but vanished into thin air 48 hours later I received my package all the way from Minnesota a place dear to my heart actually to Middlesbrough UK delivered by UPS I opened the package with low expectations to be honest and was utterly gobsmacked My costume not only fit perfectly it was packed neatly and was an exact replica of the online photo No damage all present and correct and the quality was very good I am over the moon It just goes to show that not everyone has the same bad experience Whether I have been fortunate who can say I prefer to believe that my affinity with my Minnesota friends and my visits there helped get it over the line and on time MINNESOTA NICE I salute you Charlie

Ordered to UK Had 5 Star Experience

I ordered a halloween Ninja Costume from halloweencostumes co uk after ordering I googled the reviews to see this website and was worried due to the high number of poor reviews about scams and custom charges however my personal experience has been 10 10 Many reviews on here are from uk customers who state it s a scam due to the website stating it s co uk but it s in fact based in America however the original website is com 100 legit if you look on that website it states they ship to the uk on the co uk website instead making it all legit and not a scam lol Reviews also state of here they had to pay customs charges but i personally didn t maybe it depends on the weight but my costume was a standard size in a A4 package no customs fee Delivery was also quick ordered on the 11th Oct said it would be expected by the 24th but got it on the 22nd People don t often write good reviews only bad ones so I thought I would write this for those wanting to order from the website or who have already ordered and see that my experience was perfectly fine

I couldn t fault them

Saw the perfect costume but the size was out of stock Signed up to alerted 3 days later got the email saying it s back in stock so placed the order Thought the shipping cost was a bit high but ordered anyway Then I decided to check Trustpilot My heart sank All the negative reviews so when I received the email confirming my item had been shipped a day later I was surprised Ordered Thursday shipped Friday and just received it Monday Morning it s not a UK business however I cannot fault the speed of transaction completion along with the item is spot on

They deserve a 5 star rating

I left this years Halloween costumes for last minute and had to scramble and look hard to find something for the short amount of time I had Saw the low score reviews of Halloweencostumes which made me hesitant of buying Luckily there were two reviews of late which made me decide to take a chance I m so glad I did It arrived two days later as said and the wigs are perfect I also bought the severed hand it is more than what I expected They deserve a 5 star rating

Boots I couldn t actually get my foot

Boots I couldn t actually get my foot into even despite sizing up Dress that didn t cover my knickers again despite sizing up what a bargain fir 75 Website doesn t show my order but have an email from them Isn t this covered by Distance Selling regulations Restocking fees are also illegal in UK What a huge hassle

Awful experience poor customer service

Awful experience The costumes are very cheap despite costing over 40 and poor fit I sent back and they are refusing to refund me Saying I have to wait 4-6 weeks despite them receiving it a month ago Avoid at all costs

AVOID THIS COMPANY COMPLETELY

AVOID THIS COMPANY COMPLETELY ZERO RATING Hides fact that it s a USA company Didn t show delivery fees until after paid when using Apple Pay Won t Deliver Halloween Products until a week after Halloween ordered 2weeks before- thought it was a uk company due to web address even though they haven t shipped yet they won t cancel order or issue refund until it arrives then will charge me for having to restock the items Customer service is AWFUL Completely unacceptable AVOID AVOID AVOID AVOID THIS COMPANY