Hallsgreenhouses Reviews

Instructions are beyond a joke

We purchased a Halls Supreme Walled Garden before Christmas and I started to assemble it today The instructions given are of such poor order it is hard to believe that anyone from Halls actually used them to assemble a unit I spoke to a very good person on their help desk who is unable to send me anything clearer but did say they are being rewritten As daft as this sounds they need to look t how Lego write an assembly book As a company I hope you take responsibility for accidents when these units collapse as these poor instructors will inevitably lead to injury in assembly and afterwards Interesting that I cannot see any response from Halls on prior complaints P

Terrible customer service very difficult to assemble

Phoned the company for help with assembling their Magnum 10x8 greenhouse They were very unfriendly and condescending Basically spoke to me like a piece of s My relative had spent thousands on it and I was only trying to help get it assembled after someone let her down The greenhouses are very hard to assemble and instructions aren t clear at all Some of the glass was poor quality and shattered without any impact I understand we d made mistakes in the assembly but there was no need to be spoken to in such an unfriendly way Dreadful company don t buy anything from them

Again poor instructions

Again like many others the instructions are extremely poor Be careful when thinking of buying as you will need to be confident that the base and wall is square and level There is very little tolerance in the frame to fit the glass and if it s not square you will have trouble The customer service does respond quickly and they did reply to my comments - whether that will improve their instructions who knows Good luck to all that attempt this construction

Buy something else

Instructions are awful with orientation of certain parts impossible to ascertain from black and white photos Extremely confusing Assembling the windows is an absolute art as it s nigh on impossible to tighten the bolts with the glass in place I am now on day 3 and am an experienced construction worker Was provided completely wrong bolts also on instructions for door runner wheels and had to find my own Pre-drilled holes for window latch are too big one window but fine on the other Relied on reviews for a supplier rather that the product Should have bought something else

So very disappointed

Again truly terrible instructions for a series of random parts that seemed to belong to more than one greenhouse Indifferent appalling customer service - once they have your money their interest evaporates I bought Halls Magnum the quality is really poor It s a year old now I ve paid a further 300 so far in repairs and still have not got a usable greenhouse Save your money go elsewhere Anywhere else

horrendous

Purchased a Greenhouse around 6 months ago and has recently collapsed despite being installed by and affiliate company The customer service is appalling I have glass and metal all over my garden so I am unable to allow my Children dog into the garden No one wants to take responsibilty The manufacturer Juliana in Denmark are also ignoring me 3 0000 down the drain not good enough I am very sadly unable to upload photos to my review

Very poor instructions Sorry I started

As another reviewer wrote the instructions are difficult to follow Firstly the printed photos are hard to see Secondly the steps are not clearly set out Often I found that essential steps were missed or unclear Thirdly the parts are unclear Luckily I found a YouTube video series Google easystart greenhouse assembly where a Dutch genius does an excellent job The aluminum is very bendy We are on day five and already a toughened glass pane has shattered for no obvious reason I am so sorry I started

Cheap design and parts

Cheap design and parts Took nearly 4 days to build with two reasonably intelligent people Installation booklet is a joke If you want real help Google Easystart YouTube videos that show step by step each page of the installation manual for the poplar The Juliana Group would sell way more greenhouses and get good reviews if they spent a bit on a proper manual and video creation Don t buy unless you want to pay 350 for pro installers or have the patience of a saint

PLEASE AVOID THIS COMPANY

I purchased a Halls greenhouse based on their long standing name and reputation but totally regretted it The instructions were appalling and design terrible I had to enlist the help of a friend who has built his own house and he had never seen anything so poorly designed Please avoid this company