Hansales Reviews

Doppelbett Graatsia ein Mehrteiler

Wir haben ein Doppelbett Typ Graatsia bestellt Die Lieferung wurde z gig angek ndigt Leider bestand die Lieferung nur zur H lfte aus den teilen die wir bestellt hatten Kann passieren dachten wir Leider konnten wir bei Hansales niemanden per Telefon oder E-Mail erreichen E-Mails wurde noch nicht einmal zugestellt sondern kamen unzustellbar zur ck Lediglich eine WhatsApp Nummer funktionierte Dort versprach man freundlich die Fehllieferung zu korrigieren leider vers umte man aber dem Kurier mitzuteilen welches Paket der im Austausch zur cknehmen sollte Insgesamt 3 Lieferungen sp ter und viel Wartezeit haben wir dann doch alle Teile zusammen Das Bett und die Qualit t der Teile ist Oberklasse Der Versand und die Kommunikation sind erschreckend schlecht English Version We ordered a Graatsia double bed The delivery was announced quickly Unfortunately only half of the delivery consisted of the parts we had ordered Can happen we thought Unfortunately we couldn t reach anyone at Hansales by phone or e-mail E-mails were not even delivered but were returned undeliverable Only a WhatsApp number worked They kindly promised to correct the wrong delivery but unfortunately they failed to tell the courier which parcel he should take back in exchange A total of 3 deliveries later and a lot of waiting we finally got all the parts together The bed and the quality of the parts are top class The shipping and communication are appallingly poor

Bed Out a Box

The products bed and bed Box look good and seam to be very well made But the packing cartonage was torn and already open on one side So I was lucky nothing fell out of the packing Perhaps you could make that more stable - then You would be Perfect

Quick shipment

Quick shipment High quality material including high accuracy

Immediate delivery

Immediate delivery Everything was careful packed The natural wood feels extremely comfortable I can recommend in all respects

Very good customer service

I had Problems ordering with the internal shop system Hansales did everything that was needed to place the order with email It was managed within one day The delivery was very fast and the price was excellent I had no Amazon-packaging Very good customer service

Nothing to complain about

Everything was delivered quickly and nothing was missing Assembling the bed was pretty straightforward only when screwing on the slats I wished I had a power tool The bed seems to be very robust and high quality and really doesn t make a sound when we move

Absolutely 5 stars

Almost perfect piece of woodwork fair price even good for this quality level and excellent service

Awesome bed

Awesome bed good quality fast delivery