Reviews
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60%
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John Love
5899 reviews
N/A
8 months ago
Boiler fault
Had a fault on the boiler of my hot water tap Customer service was great and extremely fast Within two days I had a replacement boiler delivered at no cost and no quibble Would certainly buy again Thanks John in Worcester
Nicki
5899 reviews
N/A
8 months ago
Love our 4in1 tap
We have the Verana Halstrom 4in1 tap and are so pleased with it We went for the champagne gold which complements our satin brass kitchen handles perfectly Such good value compared to others on the market
Mrs Claire Nutt
5899 reviews
N/A
8 months ago
Excellent customer service
Spoke to Ahmed excellent customer service Nothing to much trouble I couldn t get through on the phone so rung me straight back Hope to get to speak to Ahmed again if anything else goes wrong very pleased
SARAH
5899 reviews
N/A
8 months ago
Excellent customer service
Purchased a 3-in-1 tap which has been a fabulous addition to our home We had an issue with our boiler but it was replaced without fuss Can t fault them have always responded to emails quickly and the product is great I m so used to boiling water on tap now - using a kettle feels so slow and outdated
Ian
5899 reviews
N/A
8 months ago
First class product
Being in a wheelchair this 3 in 1 tap is a game changer for me as using a kettle was dangerous I can now be independent First class product
Ed Muirden
5899 reviews
N/A
8 months ago
Brilliant customer service
Brilliant customer service I had a problem with one of the fixing parts My call was dealt with very efficiently My plumber is coming back tomorrow and the kind customer service guy has aranged next day delivery for the part Excellent service thanks so much
Pratik Patel
5899 reviews
N/A
8 months ago
Hanstorm 3 in1 Tap unit and filter
I spent alot of time looking at alternative instant hot water tap options and came across the Hanstorm option Not only did it arrive very quickly the fitter said it was staright forward to install A week in and it is already saving me time and effort using the instant hot water tap as well as the usual hot cold tap It looks great and I have had no issues with it I would purchase again
James
5899 reviews
N/A
8 months ago
Waited for the tap we wanted to come
Waited for the tap we wanted to come back in stock and the team got in touch with me straight away to inform me of the re-stock Also promised to send out next day to fall in with our work tops getting sized up
MR C WOOLHOUSE
5899 reviews
N/A
8 months ago
Great customer service
Great customer service after experiencing an issue with the tap Absolutely love the time this saves in the kitchen and looks very stylish too Highly recommend
Rachel Cockerton
5899 reviews
N/A
8 months ago
From purchasing the hanstrom hot tap to
From purchasing the hanstrom hot tap to it being fitted has been a smooth process We were recommended Hanstrom when we were looking for a hot tap and are glad we went with the recommendation We use the hot tap everyday The ease and quickness of the hot tap is great especially to make those cups of tea for on the go last minute
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