


Based on authentic user experiences
Roy Lightfoot
6730 reviews
N/A
8 months ago
pleading for an answer does not help
I ordered a toy floppy lobster for our dog To charge it you had o take the charger out of the body Neither myself nor 3 friends could get it back into the body I wrote to Happier doggo 3 times for help Not once did they replyDespite pleading with them for help telling them I was 84 and partially blind I have not had any reply Neither can I find a telephone number for them This company are hopeless and I will never deal with them again
Sophie
6730 reviews
N/A
8 months ago
Unsafe Dog Toy
I ordered an interactive floppy fish toy for my dog The product has a metal zip and I can feel metal in its tail The product can t have passed any safety tests and would be very dangerous for my dog I ve email the company a number of times to request a refund but have had no response Do not buy from this company
Anna Smith
6730 reviews
N/A
8 months ago
Zero customer service Beware
If only I d have read the reviews of this company I ordered a couple of items which were received in bad condition and bad packaging however due to the delay in shipment took ages to arrive I wanted to return once I d received I have emailed the company 2 dozen times if not more and no response It is now over 6 weeks since order placement and still no response It s a con and a very badly run company I m now in the process of trying to get money back through my bank Avoid
Charlotte Limpenny
6730 reviews
N/A
8 months ago
Terrible company to deal with
Terrible company to deal with Poor quality products I ordered a lobster toy for my dog It arrived the charging unit would not charge I have tried numerous times to get in touch with Happier Doggo and they NEVER return your messages Would never recommend or buy any of their over priced poor quality products again ZERO stars
Susan Joy
6730 reviews
N/A
8 months ago
Don t bother with this site
I bought a floppy fish for my Yorkshire Terrier cross so only a small dog It stopped working within minutes as he bit through the wire It s not fit for purpose I have tried to return it but can t find an address and the support email on the returns policy does not respond I would not recommend this site or product
Danielle Cookson-Mackenzie
6730 reviews
N/A
8 months ago
The lobster arrived faulty end of
The lobster arrived faulty end of November It s now mid Jan I ve emailed the company 3 times so I can exchange and no reply Funnily enough they only post great reviews and I have not had an email request for a review from the company as is usual these days with most companies I would not recommend you get sucked in like me over these cute toys for your dog They re awful and cheap
Leah Southern
6730 reviews
N/A
8 months ago
Zero response from customer support
The product I ordered floppy lobster was destroyed within a week by my medium sized dog When I reached out to customer service twice back in august to ask if perhaps the unit I ordered was faulty I received no reply
Paula Donald
6730 reviews
N/A
8 months ago
Faulty Dog Toy - not fit for purpose
I also wish I had read the reviews on Trust Pilot before I purchased anything from this company The floppy fish toy does not work the charger is faulty I have asked for a refund but Happier Doggo has not yet got back to me on how I can return the item to them I would not buy anything else from this company They are clearly selling goods which are not fit for purpose I will be contacting Trading Standards if I do not receive a refund
Beth Thompson
6730 reviews
N/A
8 months ago
BEWARE SCAM
Have been waiting for my item since ordering on 2nd December No reply to my three emails DO NOT ORDER FROM THIS COMPANY
Mary Cauley
6730 reviews
N/A
8 months ago
This company is a SCAM
This company is a SCAM PLEASE BE AWARE I ordered the lobster and I have been sent the cheaper version that is sold on other sites The eyes on the one I have received are glass which is extremely dangerous as dogs are known to chew Other features on the lobster that I have received are also different to the one advertised on their site The product also doesn t work effectively not that I would use anyway I wish I had done more research before purchasing The company doesn t seem to want to respond to concerns raised either so I ll be contacting my bank to raise a case in order to receive my refund back Utterly concerning as these products will put your PETS LIFE AT RISK These products are not safe for purpose and the company needs to be shut down I will be escalating further as many customers may not notice the faults