Harrisandwood Reviews

Highly professional and personable customer service

a minute agoNEWI have been impressed with Harris and Wood since I first called them to get a quote on selling my house I was living out of the country and they made real effort to contact me to check at every stage and liaised between my tennants and management agents as well as with my solicitor My first buyer pulled out but Marcus Jarman was straight on it and within 4 days had a open house and three offers It has only been 10 weeks between the offer being accepted and completion I would highly recommended the company Thank you to all the team there for a swift and personable service

Harris Wood Estate Agents Colchester

We have recently sold our house with Harris Wood Colchester and simply cannot fault them Excellent marketing strategy superb photographs regular communication and outstanding customer service The whole team at H W Colchester were great but Branch Partner Elliott Watson and Customer Relations Manager Marcus Jarman deserve special mention They were both excellent in how they managed our property sale and provided first class advice on dealing with certain challenging issues that presented themselves along the way Marcus really went the extra mile to assist us and was the consummate professional in how he conducted himself He was a pleasure to deal with and a real credit to the company The whole experience was first class and I highly recommend H W to anyone looking to sell or purchase a property

Harrisandwood

I have been treated with such professionalism from the beginning until the end by an amazing member of staff called Marcus Jarman He had gone above and beyond to providing such exceptional quality service I will definitely recommend anyone who wants to either sell or buy a property to go to him as you know the service will be second to none

My experience with Harris and Wood was

My experience with Harris and Wood was very positive I was really impressed by everyone I ever dealt with at H W Everyone is really friendly professional and helpful at all times from initial calls emails enquiries about viewings Any questions following were always dealt with efficiently and your patience with me at a difficult time aiming to purchase my desired property was just exceptional I would highly recommend you as an agent for anyone buying or selling in the future and wish you all the success in the future Thank you so much for everything

Great Customer Services

I have recently rented an apartment in Colchester through Harris and Wood When compared to other letting agencies Harris and Wood stood out for being more effective and fast in getting in touch and arranging viewings In particular I am pleased with the assistance provided by Megan Power who has always responded promptly to my emails and requests and has patiently guided me throughout the whole process I especially appreciated her way of approaching customers which is just the right mix of professionalism and friendliness I would highly recommend to get in touch with her if you are looking for a property in Colchester

I just exchanged on my house with

I just exchanged on my house with Harris and Wood From start to finish they have all been beyond helpful Exceptional marketing photography communication - you name it However I can t write this review without commending Marcus Jarman who personally handled practically everything in terms of getting my sale over the line As a big worrier he consistently reassured me kept me in the loop about absolutely everything and was just an absolute pleasure to be in communication with throughout Buying and selling a house is a stressful process but Marcus made all of the difference I d absolutely use his and Harris Wood s services again

Think Twice before using this agent

We appointed the Witham branch to market our house in early 2022 Despite not generating the number of viewings that they had indicated they would they did find a buyer after a couple of months at just below the asking price who confirmed that they were willing to wait until we found a property and therefore we formally accepted their offer At this point everything seemed to be progressing well and we made sure that we kept the agent and our buyer regularly updated with our own search However unbeknown to us Harris Wood were still marketing and conducting viewings for other properties on their books to our buyers and ultimately sold and completed the sales negotiations for another property Furthermore they did not even mention anything to us until the week following the acceptance of the offer and during this whole process our property remained off the market as sstc therefore preventing us from attracting another buyer They can t dispute these events as they have acknowledged their failings agreed we should have been informed and apologised in writing in an attempt to retain us as a client which is comical after they destroyed every element of trust with us While I don t doubt that they will sell many more properties if you are looking for an agent that will represent your interests rather than their own and those of potential buyers in preference do not consider dealing with this company They had no issue with breaching their obligations to a avoid conflicts of interest b keeping clients informed of all relevant information and c to conduct their business in a professional trustworthy and ethical manner

Very bad experience renting with them

Very bad experience renting with them This is only for the Colchester branch Lots of stipulations for tennants

Worst agency company

Worst agency company When you have a problem they reply 5 days later saying they will send someone to sort the problem and nothing happens Avoid They are useless