Hartleyandnoble Reviews

Love love LOVE Hartley Noble

I am beyond pleased with everything about Hartley Noble I have my pottery studio in a room at home which means I have limited space I love the fact that their bats yes even the over the wheel system are super slim and gives me the opportunity to move my pots while they re drying - clearing up space I haven t had any reasons to contact their customer support since I haven t had any problems I did however write to them just to say thank you and they replied almost immediately and I love the fact that it feels like your talking to a friend instead of a stiff customer support employee Without Hartley Noble I wouldn t be able to enjoy pottery as much as I do

So far so good

So far so good I see that the order was filled and is on it s way WITH a shipping refund Fingers crossed all the rest goes well I m so excited to use the tiny bat system for my tiny wheel

You will not regret your purchase

Super company whose products have changed my throwing life Bought the Russian doll system which is so ingenious allowing all different sizes of base to be thrown on the appropriate tile lifted off the wheel still on the tile and then left to dry - best of all the top-notch material used means that once the pot is dry it just lifts off leaving a lovely smooth base Saves so much time And no more attempting to wire off without ruining the pot I hesitated a little over the price but really it s totally worth it I have now bought the Big Batt allowing me to make plates in the same sort of way Last but by no means least the service is top notch very helpful chat with actual people available before ordering and quick dispatch A great British company

Over the wheel batt system

Delighted with my purchase Quality manufacturing Very solid on the wheel even under heavy load It really does work beyond my expectations Leave on the same batt to trim then just pop offNo more stressful transfers from the wheel no more finger marks or distortion I also prefer that the system is made by an independent company that trades on a good name and works hard to keep that good name by producing quality products Thank you

Outstanding products and integrity

I m mostly a hand builder and bought H Ns bespoke handwork boards They are absolutely perfect to keep slabs flat to dry slowly so they don t warp during firing I can stack them and move them easily The company was a joy to work with and willing to make custom sized pieces too Their products are worth every penny They even credited me back the overage in estimated shipping costs to the US Kind and honest with a great product

Excellent products service

As ever Hartley Noble have delivered in every way-excellent customer service and excellent products that make a real difference to production I use their Russian doll bat system as well as their forms for hand-building which give excellent results I have also recently had some bespoke forms made and their service and attention to detail was excellent

First class customer service

I ve just experienced some amazing customer service to solve an issue I didn t know I had This business not only has wonderful products they care about their customers something so rare these days Thanks for looking after me H N

Brilliant service and support from a small business that cares

I ordered a batt adapter for my potters wheel having measured the diameter of the wheel head as being 20cm When the adapter arrived I found that it wouldn t fit I remeasured it and discovered that it was in fact 20 32cm 8 inches i called customer service support who immediately set up a teams meeting online with Stuart the owner he was extremely helpful and offered to try and adapt the adapter for me I posted it off and within a week received a brand new adapter it had proved too difficult to adapt the original I have not been charged for the replacement adapter or the return postage Who could ask for better customer service than this I am indebted to Stuart and his small business for helping me in this matter and for his generous support I would like to highly recommend this company for the services they provide Thank you

Thanks to Hartley Noble

Thanks to Hartley Noble for their pro material neat package and fast delivery Thank you for your kindness availability and professionalism for any questions about your products you are really at the top I highly recommend Look forward to the next order