


Based on authentic user experiences
YK
6733 reviews
N/A
6 months ago
Bad memory foam seat and non-existent customer service
I bought a P3 with footrest chair during Black Friday sale on 28 November 2024 after using the chair for 1 week the memory foam seat has completely flattened out to the point where it feels like you are sitting on a hard surface I weight 171 pound My mistake was purchasing the chair from Hbada official website instead of reputable website like Amazon where Hbada requires you to pay return shipping if you wanted to return the chair this makes return practically impossible since the shipping fee would costs me so much I am better off buying a new chair at that point I emailed Hbada to come about a solution but they just find reasons after reasons to avoid my plea first they said their office are closed to help second they said their traffic volume are high and now they flat out ignored my email they provide no phone numbers or office location I did some research and come to understand they are a Chinese company from China avoid this company at all cost