Hbsuk Reviews

Virtual Lucy I thought at first that you were a scam I suggest you get GP to notify patient initially so that we know we can trust Virtual Lucy Consultant report very helpful

Great to get an appointment straight away very professional service

Efficient way to address health concerns

My experience was not great I thought you were a scam But real person help was good and consultant s response was helpful

Virtual Lucy was only difficult to start with

The specialist I spoke to was very thorough and answered all my questions and concerns It was great to get the audio call scheduled with such ease - quite a contrast with GP practices - and not to feel rushed during the consultation

Very fast service

Virtual Lucy was difficult to start with but no problem once the helpful staff explained how it all worked From there on it worked very well and was much easier than the last time I had to try and make a claim

A very easy step-by-step process to

I was given an appointment and a follow up consultation very quickly

Quick access to services

A very easy step-by-step process to follow All very intuitive and the virtual assistant is actually quite helpful

great service and very

Quick access to services experts on call Next steps clearly laid out Follow on appointments easy to handle with online portal Knowledgeable staff and great communication via email

Thank you Juliet

Really great service and very professional