My Physio was great
I was contacted the day after my application I had a telephone appointment later that afternoon At the end of the call I was told I would be referred to a face to face physio The face to face appointment was a few days later and all less then a week from when I first applied
Linda
N/A
Great to get an appointment straight
My Physio was great very thorough and the exercises work well
Jennifer White
N/A
Virtual Lucy I thought at first that you were a scam I suggest you get GP to notify patient initially so that we know we can trust Virtual Lucy Consultant report very helpful
Great to get an appointment straight away very professional service
June
N/A
Efficient way to address health concerns
My experience was not great I thought you were a scam But real person help was good and consultant s response was helpful
Nicola Rogers
N/A
Virtual Lucy was only difficult to start with
The specialist I spoke to was very thorough and answered all my questions and concerns It was great to get the audio call scheduled with such ease - quite a contrast with GP practices - and not to feel rushed during the consultation
Eleanor
N/A
Very fast service
Virtual Lucy was difficult to start with but no problem once the helpful staff explained how it all worked From there on it worked very well and was much easier than the last time I had to try and make a claim
Somesh
N/A
A very easy step-by-step process to
I was given an appointment and a follow up consultation very quickly
Rajesh
N/A
Quick access to services
A very easy step-by-step process to follow All very intuitive and the virtual assistant is actually quite helpful
Clara Bertrand
N/A
great service and very
Quick access to services experts on call Next steps clearly laid out Follow on appointments easy to handle with online portal Knowledgeable staff and great communication via email
Dariusz Boczek
N/A
Thank you Juliet
Really great service and very professional
