Hcah Reviews

Hello As communicated for home care

Hello As communicated for home care taker from one of hcah colleague provided another Mumbai no of prachi communicated with him or her on what s up no response then asked for hod informed all to monitor and call no response as required care taker for home as health concern no one attending

Very very poor service

Very very poor service They take money but do not send staff Or they cancel last minute Avoid at all costs Total scam

This company never gives respect to

This company never gives respect to their employees Never maintains record Always want to deduct salary It s been 4 months and I didn t receive my salary When ever you try to contact they give you a schedule of time but never replies to time they gave you They mentioned if you have work with them be patience and wait till the response Bad experience

Horrible Experience No post sales and poor staff

Pathetic service firstly my card was charged twice with no refund till 10 days they do not have staff in the city and we after paying the entire money upfront need to keep chasing with their team to have someone appointed most unprofessional service provider I have come across pay more and get better services elsewhere Also staff sent by them later is not experienced nor is trained Horrible experience

Poor knowledge and ethics

The staff seem to have no medical experience or ethical training A nursing staff Mahantesh came to assess my elderly mother and called her a psychopath because of deteriorating mental health conditions expected in 85-year old persons After that diagnosis none of the staff responded to my calls or messages Shocking Would not advise to use

Nightingale HCAH is very poor at

Nightingale HCAH is very poor at arranging substitutes They make us run around even if we give enough adequate advance notice and send very sub standard replacement Both last time and this time they promised a qualified nursing attender but sent someone who was neither willing nor able to manage a wheelchair patient There is no merit in the profiles they put up and the skillsets they mention vs the actual person who shows up This substitute came in the evening and wanted to leave by night even without someone else coming to replace her I convinced her that we will help her with handling the patient inspite of that she just left at 630am without waiting for a replacement she was extremely unsupportive and the coordinator doesnt take my calls I have to literally chase him down I need better customer service for the money I am paying these guys This is inspite of my using their services for over 6 years now I am extremely disappointed

This is a fraud organization

This is a fraud organization I had the worst experience dealing with these people I wouldn t recommend this to anyone First they sweet talk and get payment Payment was failed twice and amount of 20000 was debited The person said amount will be refunded in 10 days I still haven t received a refund after 15 days in spite of following up with team Then they asked me to pay gpay which was successful since I was in urgent need of caretaker After that they asked me to sign a consent form which includes consenting for ALL their services like the person can record you for educational purposes the person can access your medical records and speak to doctor etc I said I do not consent to any of those since for caretaker he doesn t need to record and asked them to provide a consent form just for caretaking they said it is a combined form and service cannot be provided until consent is signed Meanwhile the caretaker arrives at my house He has no clue what he is supposed to do We asked for 24 7 You would expect that caretaker would atleast know that he was like I don t know I was asked to come here don t know how long I am staying Communication was a problem too he understood only hindi cannot read or write English He cannot be trusted with ensuring that right meds are taken by patient I am still asking them for my money back

Scammers

Scammers Didn t assign the home care person on time Lied to about so called training to their staff Over priced and extremely poor response Promised refund but money still not received even after 3 months

Excellent Home Nurse Care

I have taken its home nurse care and the nurses were extremely kind and supportive Immediately after the booking they provided me the complete body checkup report and counseled me for helpful tips to recover Now I am leading a healthy life