Healthwatch Reviews

Treat volunteers as second class

Treat volunteers as second class citizens If something is not quite right and are challenged they revert to victim blaming

Complete waste of money

Complete waste of money No idea what it does apart from pay its very well paid staff to write endless useless reports It is a waste of money and should be closed This would save the Government money Clueless and relies heavily on no one complaining No accountability whatsoever or any idea on good health care

Avoid at all costs if you are

Avoid at all costs if you are vulnerable or have Mental health Neurological or spectrum based disorders All talk no service All they do is waste your time offer nothing Cause you to be more stressed They more interested in socialising in the office than helping people and doing their jobs AVIOD at all costs just a waste of time Contacting them has made my mental health and stress levels worse

HEALTHWatch would play an important

Very weak HEALTHWatch should play an important role in the healthcare system but there have been instances where its relationship with the NHS appears far too cozy I once overheard an NHS manager discussing how HealthWatch and the NHS often engage in a seemingly friendly relationship Members of HealthWatch receive invitations to events where new NHS equipment is unveiled followed by socializing over tea and cakes This cozy dynamic is evident on their Facebook pages which are filled with photos of tea and cake parties It would be beneficial for HealthWatch to show more assertiveness and stand up for issues when people seek their help For instance when someone reported that medical records were being tampered with and disposed of unlawfully a while ago one member of HealthWatch in that area appeared perplexed and unsure of how to handle the situation and did nothing This did not instill confidence in their ability to address sarious concerns effectively

Not fit for purpose

Not fit for purpose Is not independent and should be closed I am physically disabled now from a stroke Healthwatch could not care less than I had been failed by Social services etc Not even a grab rail in almost 10 years but this is thought to be acceptable Waste of money If I could give it no stars I would

Customer service is terrible and they

Customer service is terrible and they stole my money I purchased a replacement charger from them and it did not work They sent a different charger Tried to get them to send one that works and while they claimed to do so it s never arrived I asked them for a tracking number and they started playing games like asking me to send them screenshots of my order Ugh so frustrating that they can t even look up order numbers Stay away from this company They are clearly in it for the money grab

Useless service

Useless service I asked for a mental health advocate but unfortunately nothing

an awful very uncaring

an awful very uncaring dehunanizing false help and false promises service i dont understand why they are paid to do nothing total waste of governments time and money total waste please dont bother with this so called service they do not care they just act it very well what a waste of time they are