Healthylivingdirect Reviews

Incorect size supplied and when I asked for the P P to be refunded was treated very rudely and had the customer services rep hang up on me A dreadful company

I ordered 3 comfort sleep bras as requested by my wife She is a size 16 18 so I oredered the 42 inch to 44 inch L size When they arrived they were far too small definitely not 42 - 44 I spoke to their freindly Customers Services Team and they said they were new items and would check the sizing I returned them to be signed for as they requested including a note to say that the P P should be refunded as the wrong items had been supplied When they had arrived I called again and this time was talking to another person He said thet they do not refund P P if the correct items were supplied to which I replied that the items sent were incorrectly sized He again repeated no P P refunds would be provided I then aked to speak to a manager at which point he hung up on me Very rude and not acceptable behaviour Having now seen other reviews for Healthy Living Direct his attitude and behaviour are typical of this company Of course I will never buy from them again and urge anyone else thinking of using them to find alternative suppliers

No discount We sent away for a few items and it

We sent away for a few items and it also had a discount code on it but we never got the discount and they weren t interested either but they keep sending me letters with offers It s a joke really So can they stop sending me any more letters ms James kent Date approx

I have tried literally 21 times this

I have tried literally 21 times this evening to send the company a message about a missing refund item returned on June 12th and no update since The CAPTCHA they employ to test you are human is totally illegible I have used this and similar systems countless times with other companies and had no issues but the background fuzz is so bad the alphanumeric codes CANNOT be read There is nothing wrong with my eyes My husband had a go about 8 times and then he got infuriated as well Without correctly filling this in you cannot message them I suspect that they do this to stop people bothering them The rest of the goods ordered were ok but they are terrible at refunds which you have to pay to send back and you cannot get in touch with them Try it out if you don t believe me - try and send them a message

WHYThey keep sending my wife their

They keep sending my wife their brochures We keep asking them to stopsending them What a useless company they are

Disgusting high charge of postage

Disgusting high charge of postage 5 99 postage for one bra Bra was not suitable so cost me another 4 odd to send back Almost 10 wasted for nothing The catalogue they sent me with parcel went straight in the bin as will never purchase anything from this company ever again They should have the decency to give me back the 5 99 I paid for delivery of bra Not a happy customer

With much regret

With much regret the Slim Bathroom Cabinet we purchased although it looks good once assembled is technically floored as there is nothing to keep the door shut built in to it It s only staying shut for me is because one of the side panels is warped and is just enough to keep the door shut It should have had a magnetic catch installed like some others on the market I have seen This one with regret is best avoided

Beware - they share your data

Be warned if you order anything from this company they will pass your contact details on to other organisations such as charities you have never heard of who will then bombard you with junk mail and try to part you from your money Since the company s target market appears to be older and potentially vulnerable people this is pretty despicable

No response no Business Etiquette Poor Service Quality

Despite trying to email this company with photos and attachments no less than 5 times I am yet to receive any response This order was not sent out with the part 21109GREXL Padded Fleece Jacket Grey X Large as ordered This jacket was in stock at the time of the order A jacket of a different colour was sent in its place There is also a defect with the part that was sent The padding is protruding from a section of the stitching This is not acceptable I was given no choice in this matter at all From reading other reviews it is apparent that I will be liable for the return of a defective product that I did not order Kindly advise me of the process to return this item for a refund No response as yet in any way or form