Based on authentic user experiences
Shaun
6731 reviews
N/A
7 months ago
WARNING Without a doubt the worst
WARNING Without a doubt the worst company I have used I cannot belief how bad their customer service is they are not interested that they dont fulfil your order with what you actually ordered or that plants are far smaller than advertised but still charge the same or indeed that when delivered yes they look a bit battered but they will be ok end of they think saying sorry once makes everything better and the plants magically grow into what you purchased AVOID AVOID AVOID
Sam Smith
6731 reviews
N/A
7 months ago
Poor Customer Service and Aftercare
They don t handle complaints well and will do everything possible to fob you off I have had plants that have arrived damaged and also not true to type and they blame it on everything from wind direction sun position and growing patterns They are reluctant to admit fault and therefore their customer service suffers It s like talking to a brick wall at times They also create a big fuss about making you pay to return an item and making sure it arrives back to them in saleable condition The reality is they don t send plants out securely enough in the first place I would urge people to shop elsewhere to avoid the endless hassle I have had to experience
Nikki Spry
6731 reviews
N/A
7 months ago
Fantastic customer service
Ordered two Acers delivered quickly and of excellent quality I will definitely use this company again
L P
6731 reviews
N/A
7 months ago
Great service
Great service fast delivery and came well packed and protected in the box I ordered three root wrapped roses as part of the buy two get one free offer Really happy with my purchases
Kune
6731 reviews
N/A
7 months ago
quality plants
I ordered around 30 plants and all are lovely and healthy Good prices well packaged and fast delivery Good communication as well