Heerok Reviews

I can t say enough good things about Heerok Jewelry

I seriously can t say enough about Heerok they are absolutely top-notch My fianc got my engagement ring here and first off it s stunning The only issue we had was that the ring was a bit snug but it wasn t a big deal at all Heerok took care of it resizing it quickly and perfectly Their customer service is AMAZING They even rushed a fix on a small detail and shipped it with our wedding bands making sure everything arrived on time before the big day I m so glad we chose Heerok and I couldn t be happier with their service and beautiful rings

Great company use them

Great customer service they proactively communicated on my order progress The ring looked exactly as shown on the website I received exactly what I thought I would

Beautiful ring designs

Excellent service We had a wonderful experience working with Heerok to design our custom engagement ring and wedding band They were very prompt and professional with replies and completed the job quickly We look forward to doing business with them in the future

Found My Perfect Diamond Ring

Absolutely love my lab-grown diamond ring It took a bit of time to find the right stone since I was looking for a larger size with the perfect clarity shape and color The team was incredibly patient and thoughtful sharing helpful suggestions and honest feedback that made the whole experience feel easy and special

BEAUTIFUL CLASSY RING

BEAUTIFUL CLASSY RING Process was easy and my ring is absolutely Beautiful I love it Very well made I was impressed with the quality Thank you so much

Support seems to have gone down the

Support seems to have gone down the pan Support seems to have gone down the pan since the takeover couple this with an upgrade to the account area making it very difficult to navigate and removing the resend welcome email which is a right pain

Ring withholding refund

Ring withholding refundDpd confirmed that their driver returned Doorbell to Ring on 14 10 24 but as Ring can t find it they are refusing to give me a refund until it turns up Daylight robbery Do not order products directly from Ring order instead from Am zon because if something goes wrong returns are usually straight forward If you order from Ring they will hold you responsible for its loss not themselves or the courier refuse a refund UpdateRing Logistics are still refusing to provide a refund even though they have lost the package but after 2hrs 30 mins of phone calls to Ring a very helpful customer service agent is going to try to arrange a refund using invoices from other purchases in my account fingers crossed

My ring was beautiful

My ring was beautiful Heerok was very accommodating To my request I wish you guys carried more of a variety of rings besides wedding and engagement We had a great experience