Based on authentic user experiences
George Kitsios
6732 reviews
N/A
7 months ago
Cant be true Tired of stupid ppl
Cant be true Tired of stupid ppl making important calls YOU created a network that can access only by phones do u understand that 50 years ago the manufacturer of a car wrote in the manual how to adjust the valves now days the warn you not to drink the battery fluids cause of ppl like u the phones crashes
WHSP Services
6732 reviews
N/A
7 months ago
Now 6 hours in and still now service
Now 6 hours in and still now service They have charged my debit card 5 timesThey use less than junior level developers who are so under skilled and lacking any common sense to the point that they couldn t code a website on desktop for the adults to use The whatever the thing is they try to call an app which these novice dimwitts put in the apple app store is a joke Commpletely non functional and because they lack in brain cells this is the only option you would have had to set up anything really and they now sell you service they can not provide They don t even have sim cards and don t bother to tell you until after you waste hours cause they keep writing checks that their asses can t cash It s Amateur Hour At Clown College Here I did get a really big laugh from the clowns when I read the joke that they call their Term of Service A completely one sided unexpressed vague and purposely left in such a way that they could bend it at anytime to their will for any situation ans screw any customer in a different way at any time they chose Loved the we will not explain this their for you really wont have a clrar picture of anything because we will change it to our advantage as needed to screw you In our Sole Discretion what this means at any time to ban you steel your money make you think you have no rights well it s a good thing that these clowns have jokes and this is entirely not legal or binding and unenforceable At Least In Most States it s a clear example of an Unconscionable terms of service where most courts and juries are known to go extra hard on them for writing crap like this and then trying to enforce it
Alec Heesacker
6732 reviews
N/A
7 months ago
Honestly Black is not my color
Helium Mobile is Black I don t want that personality
6732 reviews
N/A
7 months ago
Don t trust them
Don t trust them They spy on you They stolen my money sol 50 usd They blocked my payed telephone number for 3 months ahead without any notice They blocked my account after I updated They apps I couldn t get to my bank account due to my cell was blocked by them They have no customer support Only stupid chat during business hours nothing decided during 1 week Scams Scams That can use your credit card for scam
Dara Childs
6732 reviews
N/A
7 months ago
DO NOT BUY THE HOTSPOT
So far the Helium phone service is ok but DO NOT buy their hotspot Its not a hotspot its a booster that supplements your existing ISP Its a 250 joke
EEn The Engelen
6732 reviews
N/A
7 months ago
I HAS LOSE MY MONEY
I HAS LOSE MY MONEY EVERYTHING WORD N PROMISE ON WEB APPLICATIONIS BOT TELEGRAM IS BULLSHITTT GO TO HELL SCAMERRR
Mike C
6732 reviews
N/A
7 months ago
Horrible data if I m not on WiFi forget
Horrible data if I m not on WiFi forget it I m switching back to mint
Raj Mota
6732 reviews
N/A
7 months ago
Their customer service is definitely
Their customer service is definitely outsourced into a country that doesn t give a shit about proper customer service they think that boiler plate lingo is strong enough to not provide a refund I basically signed up for the service but never initiated it cause I was waiting for my phone And in the midst of waiting for my phone they began charging me without my knowledge and kept saying that according to the terms and conditions I agreed to recurring charges and didn t let me speak with a supervisor or legal because you can only charge for a service that s being provided you can t start the service without my knowledge and expect to charge people without consent I consented to recurring charges after initiating the service I never even ported my number over They provided a bogus number and started the service without my knowledge Still getting nowhere with customer service
Braxton perry
6732 reviews
N/A
7 months ago
terrible customer service JOAKIN
Their customer service is absolutely trash I made a payment on their website trying to get service on my new device anyways I was charged 25 authorization hold then noticed hey I still don t have service contact the rep that payment was just an authorization hold you still have to pay the monthly fee it ll be refunded you just gotta wait 5-7 days like cool can I get 2-3 days of service till it clears and you rebill me since it s an issue on your end Nope argued with their customer rep JOAKIN for 48 hours and still without service after paying Probably going to have to dispute with my bank to get my funds back Don t recommend 0 10 And I was a customer for 6 months Not anymore after this experience Boost mobile offers competitive pricing and better customer service They lost my service nor will I be referring anyone to this carrier anymore
Christopher Duverneau
6732 reviews
N/A
7 months ago
This is a scam company
This is a scam company They will literally take your money whether you get service or not and tell you there s nothing they can do for you just be very careful before you put in your information especially if your low income and already don t have money they don t care i ve made a mistake so please don t do the same