Helloice Reviews

Fake China website Not giving money back

Fake brands very poor communication and aren t giving refund

Horrible

Still don t have nothing from Christmas not even a message Scammers

poor quality of products

poor quality of productstheir products are cheap and bad quality spend 50 on a watch and it turned green within 2 weeks they didn t even refund me or send me a new watch appalling really

Very poor quality

Very poor quality tacky and cheap looking Paid 35 for plating that started to rub off after one days wear Avoid this company

Beware of Helloice

My son ordered from here There is a Uk a US site He emailed to say he d like to return goods Was old to keep jewellery and they d give him 20 gift voucher for his next order He said no he wanted to return everything He was told it wd cost more than he d spent -which was over 100 - to send it back TO CHINA so he d better keeping it and accepting their offer After numererous emails with them still not even giving him an address to return everything and with the 30 day returns time running out he had to accept a lousy 40 returned to his account They say they are based in the US but that is just the offices Products are made and sent from China Therefore need to be returned to China DO NOT BUY FROM HERE

Waste of money time After sales service is not good

Waste of money time I bought a watch within 9 hours it stopped working I emailed customer services but so far I have not had any response In view of this I feel I cannot recommend this company If they contact me I will update this review Update Today one week on I have been told that I can keep the watch that does not work why would I want to it doesn t work They will send me another watch if I pay the shipping costs Why should I I ve already paid for a working watch I m not impressed it seems that the after sales service leaves a lot to be desired Beware Update three weeks on today I received an email from them The reply was two hash markers It seems they don t want to correspond with me to resolve this issue Not good for a company who say their customer service is good

Dont order here

Dont order here They are real scammers They send you cheap stuff out of China and you cant send it back believe me I orderd 2 pants one had a whole in it and it was nothing like the picture They say flannel but you get really cheap velvet Colors or size isnt correct And this is like with all the other products So please believe me and dont order here

Terrible customer service terrible quality items

Terrible customer service The item arrived and for 50 7 shipping to the UK expected the quality to be reflected in the price First of all the item feels like plastic and looks like it is worth no more than 10 Secondly I emailed requesting a return as the item does not come with a return slip and it states on the website any items returned without approval will not be refunded I received an email back regarding shipping with information of the tracking details suggesting that I look elsewhere if I cannot find it as it had been successfully delivered to my address Not once in my email did I mention anything about shipping or being unable to find it so either there is a robot in charge of the emails or someone didn t bother reading my email before sending an automated reply Another point to note as that this company is based in China If I had known this I would not have paid what I paid for the jewellery Unfortunately I had assumed it was an American site due to the currency in dollars

Quality of item is POOR

Quality of item is POOR says easy returns but they try to force you to keep the item instead of sending return address Having to send multiple emails back and forth to try and send the jewellery back and yet they are not sending me an email with the address Completely waste your time