Hellomood Reviews

If I could give 0 stars I would

If I could give 0 stars I would for their abysmal customer service the gummies are legit but absolutely not worth the hassle I have lupus and need them for pain I ve only ordered 2 times and both times my shipments were over a week late I m still waiting for this last one and then never again will I order from them their customer service team does not care and I even had my chat ended while I was in the middle of replying since there is no phone number to call rude as all get out NEVER ordering again

Started out great now terrible

Liked there gummies set up a subscription and first month was fine Next month I noticed my order was delayed found out my card had expired I went to put new date on site and it wouldnt let me edit my own card Called customer service and was told they would have to cancel my subscription and I would have to make a new one customer service was unable to rerun my new card was told only management could cancel my old card I was told to wait for an email that my subscription was cancelled and set new one up When I tried to do this their site wouldnt let me use my new card because management hadnt cancelled old one After 3 phone calls it was taken care of Next comes shipping before it came USPS with no problems Now they sent it Fed Ex smart post which has a third party involved It has been 35 miles from my house for 6 days and missed 4 delivery dates and been on a delivery truck twice and not been delivered I am currently in the process of trying to cancel everything Seems I am no longer able to manage my own account either These guys have went from great to terrible DO NOT DO BUSINESS WITH THESE PEOPLE

Still waiting for an answer

Still waiting for an answer I claim your product is completely derived from hemp with a thc content of 3 or less True or false If you claim that is false what is the actual thc content and how do you skirt Federal law

Their delivery service

Their delivery service Better Trucks tells me my item was delivered It was not Do not do business with either company I don t expect they wimake this right It s been more than a week Total ripoff

Advertising drugs in the mail

I m absolutely pissed off I received an ad in the mail for this Please stop sending this CRAP to people I m a recovering addict and I don t need advertisements for drugs sent to my house I also don t need my kids seeing this either

I ordered and paid for morning delta 9

I ordered and paid for morning delta 9 in april and never recieved I have attempted to communicate ane resolve and never heard back ad of may 30 Will eatn everyone i know away

Poor customer service

The order has been en route from Chicago for a week I m in Tennessee A search of the tracking number shows it to not exist Their response to this is totally unsatisfactory

Company lies about being discreet

Hello mood promises discreet and confidential packaging but then they ll keep sending flyers advertising their weed to you at your address which is NOT discreet considering the packages are shipped from the same company name This is false advertising It is NOT discreet OR confidential If you live in a multi person household or your landlord gets your mail do NOT take a chance with this company unless you want everyone in your household and your postal service worker to know you smoke And if you opt out of their mailers you still get them and keep having to contact them to stop They ve still not stopped sending the mailers and I ve used them for months now False advertising