


UK Armed Forces and military veterans charity | Help For Heroes
Based on authentic user experiences
Philip Tipping
6733 reviews
N/A
8 months ago
As a veteran I along with many others
As a veteran I along with many others supported this charity in the beginning but so many cases of genuine veterans needing house modifications and new wheel chairs only to be refused when their sitting on 24million plus of donations is truly scandalous Support the smaller charities believe me your money will go where it s needed
roy
6733 reviews
N/A
8 months ago
Spambombed reputedly After purchasing from them i got put on
After purchasing from them i got put on the email mailing list unfortunately this was my work email that i am not allowed to use for this purpose I have contacted them twice to remove me from the mailing list And nothing I am still getting spambombed by them weeks after asking to be removed Don t sign up for emails they are constant persistent and don t remove you even when asked repeatedly
Chris Bird
6733 reviews
N/A
8 months ago
Not there for veterans
So I m currently struggling financially having just my military pension to live off after being medically discharged I reached out to this charity in the hope they could help only to be bluntly told by email that they don t think im struggling and to contact other forces charities instead Seriously They spend 8 million pounds a year on staff salaries alone 8 MILLION POUNDS thats donations that should be helping veterans like me but they couldn t even offer me a 20 food voucher its obvious they do the bare minimum required to still be able to call themselves a charity they only help those that make good stories for their social media They should be ashamed of themselves I reached out to a REAL veterans charity that said I needed help straight away and proceeded to help me Help for heroes More like help themselves to your donations
Angelo Franklin
6733 reviews
N/A
8 months ago
Just another charity industry self-feeding train
Volunteered for their Tesco collection weekend and told would be getting all necessary support Store knew nothing about this HFH staff would only give waffle and not answer any specific queries or questions relying only on a letter they had from Tesco in April agreeing to the collection They had a FB page for help and support which was only volunteers trying to help each other blind leading the blind HFH BLOCKED any posts they did not like basically complaints for lack of support as well as those seeking advice on what to do when they received unsolicited parcels from HFH HFH sent out parcels with merchandising that volunteers had to account for and whatever they did not sell would have to return at their own cost These parcels came without warning or request Adding insult to injury the HFH staff claim the moral high ground here like they are doing the volunteers a favour and conveniently ignoring the fact that most of the income goes to their wages Unfortunately just another charity industry self-feeding gravy train
Steven West
6733 reviews
N/A
8 months ago
Asked for help said no they couldnt
Asked for help said no they couldnt help all the money they get donated rubbish support someone ealse crooks
Alex Mckinney
6733 reviews
N/A
8 months ago
Don t waste your money
Don t waste your money they do not help soldiers or ex soldiers in need they only help themselves I am an ex serving soldier of 24 years I needed help and all they offered was a chat I was in a bad car crash and needed assistance They didn t help I will never donate Wear your medals with pride you earned them
Rachel Ward
6733 reviews
N/A
8 months ago
Didn t care
SAS contacted them in crisis my husband with a brain injury we needed support for white good as we had toMove emergency houses because of a structural problem 3 months later still waiting and too busy Pointless we always gave to this charity but they simply are process heavy
Nigel Collins
6733 reviews
N/A
8 months ago
Wow what a surprise a veterans charity
Wow what a surprise a veterans charity that does not help veterans Oh maybe it s run by ex officers who as you know stand around andboss real soldiers around because daddy has a few pounds please lookat there reviews and stop wasting your
Gary tyson
6733 reviews
N/A
8 months ago
Promise a Buffett and deliver a
Promise a Buffett and deliver a grape useless
Roger Brown
6733 reviews
N/A
8 months ago
In my view items not good quality and
In my view items not good quality and not helpful if you complain will not support them again