Hensonmotorgroup Reviews

Needed to buy a car quickly

Needed to buy a car quickly due to a no fault crash resulting in my car being written off Callum was super helpful and understood about the issues which arise in a case like mine We will definitely use Henson s again Thank you

Excellent Car Dealership

I purchased a car recently and i couldnt reccomend hensons enough All staff were lovely and helpful even offer you free coffees when you come in Charlie C was great helped me through the full process and made it alot easier than i anticipated

Darren has been fantastic from start to

Darren has been fantastic from start to finish with supporting me trading in my old car and purchasing a new car Over the moon with the car and how smooth the service has been can t thank you enough

Hassle free purchase with Darren

Enquiry through auto trader was answered promptly by Darren and the subsequent dealings with him were all timely and very helpful Darren was excellent and he arranged for us to collect the car earlier than expected Despite some challenges with the finance company nothing seemed too much trouble and Darren even collected us from the local train station on the day of collection We are delighted with our new car and would highly recommend Darren and Hensons to anyone looking for a new car

Stephanie has been fantastic

Stephanie has been fantastic She s been happy to help with every question or query and has helped me resolve any issues to the point of sale as well as pointing me in the right direction of aftersales for further queries that I ve had since taking the car away The car came pristine inside and out

Authentic Staff in a professional setting

After dealing for months with big brand salesmen with no avail and mountains of problems Lewis put my worries at ease with less than 24 hours notice from me placing the finance agreement the car was ready to go Lewis was friendly professional and a genuine person with a passion in work and taking care of me as a costumer and not just for the salary Lewis made a courtesy call which not many salesmen do in order to check up on the car and our journey home a couple of days later I cannot recommend this dealership enough they really do take pride in their work

Great buying experience

Thank you to both Lauren and Lewis who both made the process of buying my new MG a hassle free experience I wasn t sure of what I wanted apart from style and Lauren helped me to narrow cars down for my budget in the end i went with the lowest mileage car in my price range Car collection was a hassle free experience Lewis was knowledgable and explained the car well and did not rush us we left feeling confident and settled with the car and would encourage anyone to buy through hensons

Excellent after sale service

I bought a 4 year old Seat Leon from Hensons Been really pleased and impressed with their after sales service Anna was superb in booking in the car to fix some minor issues - to a local garage in my area and the invoice was paid very promptly Communication has been great - Thank you Anna

I had the pleasure of having Tom at

I had the pleasure of having Tom at Henson motor group in Newcastle as my sales person He was efficient friendly and eager to help Such a lovely young man who didn t put any pressure on me and answered any questions and solved all issues before I had the chance to raise them I see a bright future for you Tom Thank you kindly for making the process of buying my new car very easy without hassle and one of the most positive experiences of buying a car that I ve had