Hernest Reviews

My experience with Hernest was amazing

My experience with Hernest was amazing The support I ve received and the fast pace they answered me turned to be great

THRONE Sofa

I was able to purchase a sofa that I m extremely satisfied with The price was nearly half of other brands It took around 2 months for me to receive it as the packaging used a compressed method When it first arrived I was quite concerned about the product being deformed I contacted the seller immediately and the seller said the packaging was normal and that the sofa would recover its shape in a few days And that s exactly what happened After around 4-5 days the sofa had basically returned to the same look as in the pictures It s crazy comfortable and the size is perfect My wife and daughter both really like it My daughter even calls it her throne Haha

Absolutely fantastic

I was previously hesitant to purchase this TV stand as the relatively low price made me concerned that as an online item and they indicated it was a final sale product no returns once assembled I would be stuck with it and unable to return it However I am very glad I ultimately decided to get it - it looks absolutely fantastic

A great value for the price but be aware of assembly process

Overall my boyfriend and I really love the product The assembly was not overly technically challenging just requires some time and patience The biggest issue we ran into was screwing the 4 legs into the bottom piece cause the holes they drilled are very small while the screws are quite large so if you re using a handheld screwdriver you re really going to get a great workout for your hands wrists and arms WARNING Don t use a drill Don t use a drill Don t use a drill We made that mistake and ended up splitting one of the legs in half and had to glue it back together so be very careful there Overall though we are very happy with the shoe storage and in fact we bought two of them

Great sofa bed and even better customer service

I decided to take a chance on the sofa bed as part of a major renovation of my family room despite the limited reviews To my delight not only is the product itself gorgeous and incredibly sturdy but when I ran into an issue completely my own doing as I had ordered the wrong model the seller was incredibly helpful and responsive They promptly halted the shipment and arranged to send the correct item ensuring I got the ideal solution I can t recommend this product and seller highly enough and absolutely plan to purchase something else from them in the near future

Fantastic customer service and quality product

I recently purchased a makeup table from Hernest There were a few damaged pieces and one missing piece in the box When I contacted the company they rectified the issue quickly and courteously This is a company that obviously cares about its customers This is hard to find these days Once assembled the makeup table exceeded my expectations This is a quality product that I highly recommend

The chairs are great quality

The chairs are great quality well packed and not damaged during shipping easy to assemble very comfortable

A love sofa meets a sweet team

I am very satisfied with this sofa I put a lot of effort into decorating my home and have looked at many well-known brands of sofas but even with higher prices none have given me the same sense of satisfaction as this one It is extremely comfortable with excellent support and cushioning and its appearance is more outstanding than comparable products Its manufacturing quality and durability are also extremely impressive I would like to call the customer service representatives sweethearts as they completely understood my needs just like my wife does I have to say that they provided me with the best customer service experience giving me a sense of always being cared for and attended to

Part of our shipment arrived damaged

Part of our shipment arrived damaged and we reached out to the company and they replaced the pieces that were broken Was very pleased with the prompt response to our request and shipping the replacement items so quickly Will definitely purchase again as the damage was most likely done during shipping