Hethertons Reviews

We have just sold a house using

We have just sold a house using hethertons Leanne was our solicitor she was friendly informative and above all helpful Leanne dealt with the whole transaction quickly and kept us posted at every step I would highly recommend and definitely use again

5 service as always

Excellent smooth property transaction yet again from the Conveyancing Team Hethertons I ll be back for our next purchase

I would highly recommend Natalie Hall

I would highly recommend Natalie Hall who acted for me in a purchase She was supportive knowledgeable and went above and beyond to guide me through to completion As a first time buyer with little experience I can honestly say the whole transaction was made seamless by Natalie s constant communication with all parties throughout which enabled us to complete in only 3 weeks 5

Couldn t recommend Hethertons enough

I bought a property 4 years ago and have recently sold the same house after renovating it using Hethertons Solicitors on both occasions and I cannot recommend them enough Natalie Hall has been incredible and I have recommended her to so many family and friends my initial contact with her also came via a recommendation She has been ever so professional responsive proactive and so helpful all the way through both the purchase and the sale Even the estate agent I sold the property with commented on how fantastic she was and they work with a lot of solicitors Thanks Natalie

Hethertons will never use again

Aloof big-ish firm not interested in supporting the individual Used them for Wills and Power of Attorney - reasonable service although some letters were going to out of date addresses - but very expensive Also used them for some issues with garden boundary - a different employee providing negligible support and information Arrogant dismissive and still charged well over 400 for 4 calls and a letter telling me mostly what I had told them Completed their Customer Assessment Form - no response just chased the money NOT recommended

Never use Hethertons if your life

Never use Hethertons if your life depended on it you might as well throw yourself of the cliff first save yourself the hassle of going through a load of stress Took them on to protect my elderly mother s interest interest in her land we might as well just signed it over to the opposition Still fighting it My experience with Hethertons are that they are a dispicable firm who should not be trading The Legal ombudsman have fined them in the significant bracket for their discraful treatment of us You have been warned

Should not be practicing

Should not be practicing had to go to the Legal ombudsman about them who upheld 4 very serious points about them We are in a worse situation now then when we instructed them 3 years ago Very scary how bad this so called legal firm is

Avoid at all costs

Avoid at all costs Hethertons should not be allowed to practice I filled out their dreadful Word-based forms and sent the required documentation - they didn t even download the material They waited so long the download link expired All complaints are just ignored I switched to another firm vastly superior over two months ago but Hethertons still haven t returned the unused payment on account Who would have thought you couldn t trust a solicitors with your money They are incompetent on every level and in no way do they deliver according to either their advertised standards or the quality standards of the CQS Their incompetence is compounded by the complete disregard for customer complaints presumably because they target a high-volume low-quality service Do not gamble on trusting these guys

Bought a house with Hethertons Nicola

Bought a house with Hethertons Nicola acting as the solicitors for the seller Goodness me I have never dealt with such an incompetent person in my life Dropped the ball many times and the communication was shocking thus taking way to long for a two house chain to complete Even on day of completion she didn t let the estate agent know I could collect the keys for 3 hours after completion I would avoid at all costs