


Based on authentic user experiences
Stefan Boh
6730 reviews
N/A
10 months ago
Best company ever
I ve been customer for some months now and i can t find anything wrong Server Connection Control panel and Docs are Great Everything works how it should like the ip adresses and subnets Finally some professionals The support is amazing really Never ever in my life i ve encountered this great level of support anywhere Unfortunately my server crashed having some trouble with the CPU and without any problems i got 3 choices what i wanted to do I picked the choice for a new server with old drives for a fast resolution and without question i got a new even better server within 90 minutes and everything is working fine again i did not have to do a thing No DNS change nothing and no price change Thanks again
alex
6730 reviews
N/A
10 months ago
Competent support
Competent support I am working in the field of IT specifically cybersecurity So I just contact the support if I dont really have access to the informations I need or similar Always had a competent responst within 24 hours Perfect price value for me
mr rm
6730 reviews
N/A
10 months ago
I own 2 servers at hetzner
I own 2 servers at hetzner lately 4 harddisks broke down after 15 years - after detailed checking one system also broke down one after each other giving me enough time to synchronise the data 1 the system was fully replaced with a faster one2 the harddisks were replaced with 2TB disks eachThe support did their part by fixing the HW of course it was my task to have the software under control raid1 was used everywhere I m a happy customer
Johannes Hinterberger
6730 reviews
N/A
10 months ago
Registering Domains in a very helpful and quick way
Thank you Magdalena for helping registering a lots of domains in a very proper way Perfect
Monica
6730 reviews
N/A
10 months ago
I can t sing Hetzner s praises enough
I can t sing Hetzner s praises enough As a self-proclaimed female geek I ve had my fair share of tech support nightmares but Hetzner They re in a league of their own From the very start Camillo Heller helped me choose the perfect web hosting plan making sure it fit my needs like a glove Then when it came to navigating the tangled web of DNS settings Jan Venzke was an absolute legend guiding me through it all with ease and a lot of patience And just when I thought I might hit a snag Patrick Reichart swooped in with crystal-clear instructions on how to redirect a domain so simple even my cat could follow along though she was too busy napping but you get the idea The best part They made everything so easy that I almost felt like a DNS wizard myself by the end of it The whole process was smoother than a well-brewed cup of coffee If you re looking for top-notch support with a whole lot of expertise look no further than Hetzner Five stars simply aren t enough these folks deserve a galaxy of them Cheers to the Hetzner team and a special shoutout to Camillo Heller Jan Venzke and Patrick Reichart for being absolute stars
Nico
6730 reviews
N/A
10 months ago
Excellent hosting provider
I m using Hetzner s services for many years now with only positive experiences Both the dedicated servers and auction servers are very well priced and provide the performance you would expect Also the customer service is always very responsive and helpful when you need them I read some negative reviews that I don t recognize Keep up the good work
Wolfgang M A Ebert
6730 reviews
N/A
10 months ago
Very reasonable support
Very reasonable support Storage Space is a good deal value for money anyway But even the e-mail support was quick in response informed about the problem and the advice provided was easy to follow and solved the problem - what more can you ask for
Lilian Astrid Geese
6730 reviews
N/A
10 months ago
Exquisite and quick help
I had eMail problems couldn t send mails to gmail accounts any more and the server not trusted alert after every software update on my iPhone and iPad Send an eMail to Hetzner helpdesk got help within 2 hours excellent explanation how to did it and it worked Exquisite support Thank you
Olaf Lederer
6730 reviews
N/A
10 months ago
Fast and affordable VPS hosting provider
I created my first VPS at Hetzner in 2020 and I liked it so much that more have been added in the meantime The servers are very fast and above all extremely affordable compared to the competition Contact with support is quick you must send your message via the panel Hetzner s services are so good that I only had two questions the entire time and these were answered to my satisfaction I recommend Hetzner to customers and partners and anyone looking for a good VPS provider
Darek G
6730 reviews
N/A
10 months ago
11 years with Hetzner
Many years ago I used 5 or 7 different hosting companies before Hetzner moving to next one after maximum 3 months Then I ve found Heztner and In October I celebrated 11 years with Hetzner During this time I upgraded my dedicated server several times Servers connectivity through all these years was something like 99 9999999 I used Hetzner support only few times Response was always on time and I can t say single bad word about it