Heybike Reviews

Good choice this bike great for my trip

Very efficient in replacing my defective LCD Quick and professional

Quick response

Good choice this bike great for my trip I love it cycling

Support is always answering my questions

Quick response to issues

Fantastic E-Bike Purchase Experience

Fantastic E-Bike Purchase Experience and Outstanding Support I recently purchased an EC-1 and an EC- ST and couldn t be happier with the entire experience The quality of the e-bike is top-notch and it has exceeded all my expectations in terms of performance and design The support team was incredibly helpful throughout the process providing detailed information and answering all my questions with patience and expertise Their dedication to customer satisfaction is truly commendable I highly recommend this e-bike and the exceptional support team behind it

Exceeds my expectations

The ad for this bike came across in Facebook Since the price appealed to me and the various reviews on the net were positive I purchased it The bike was delivered well packaged and a few parts such as handlebars front wheel and pedals still needed to be assembled This assembly is a job that takes some time but is not very difficult Furthermore I put some locks on it myself Although for the price you expect a budget bike the finish is considerably higher than expected Everything fits well and is nicely finished Even the welds are very nicely finished The bike looks and feels solid The bike also rides well The app allows you to adjust some settings for the support to what you like best The display is clear and uncluttered and the brakes work well The bike can go a bit faster than the 25 km h allowed in the Netherlands but I don t find that a problem Unfortunately the on off button broke quickly I suspect something went wrong here during transport I was then only able to turn the bike on via the app I contacted customer service about this and got a quick response After exchanging some information a new display connecting the on off button was sent to me thank you Fawn Received and mounted within a couple of days and since then have had several hundred kilometers of trouble-free cycling A bike which is very competitive in price with other e-bikes but certainly not inferior in quality and cycling pleasure I am very happy with it

Very pleased with the bike affordable

Very pleased with the bike affordable and sturdy I have had an issue with a clicking from the flywheel but promptly sorted with a new spare

The support is always there for all the question

The support is always there for all the questions asked It s nice to be able to count on them because in general we need them and they respond I m

Heybike EC1 - great lightweight e-bike for commuting and leisure trips

I recently purchased a medium Heybike EC1 after a lot of research and following the demise of my previous 30 year old mountain bike to which I d added an electric front hub kit about 6 years ago Due to taking our bikes on holiday on our campervan weight and a removable battery were big factors and the Heybike EC1 certainly delivers on that score Its looks aesthetics are also a big plus point for me The slimline battery and frame hidden cabling and hybrid style don t scream electric bike which gives some added reassurance from a security point of view I have also invested in Litelok X1 and alarmed Oxford D-locks to physically protect my new pride and joy Whilst I have only been out on it a couple of times my first impression is that the EC1 rides well and it s certainly a step-up in quality from my previous much heavier bike We live at the top of a sizeable hill which poses no problem at all although I did need the maximum power setting 3 3 and the lowest gear The medium size is just right for me at 5 foot 10 inches tall I ve not encountered any toe-overlap at the front or caught my feet on my rear pannier bags but if you are much taller I d look at the large size So far I ve only needed to contact customer services with one minor query which they sorted out very promptly All in all whilst it s obviously early days I am very pleased with my purchase which was good value including mudguards lights and a rear rack and basket My only slight reservation is the paint finish which looks great in matt black but could be thicker Despite me being careful in these first few days it has already picked up a few dinks and scratches However it s not enough to alter my high opinion of the bike overall and it s possible that these scratches wouldn t show so much on the other colours of the EC1