Abonnements mobiles et internet Meilleur prix du march hey
Based on authentic user experiences
stijn leys
6731 reviews
N/A
7 months ago
Terrible support
They are a terrible company that does not even allow you to limit your usage to the data you have in ur account so u can overdraft without any real fix for it I contacted the support line and they basically told me off without providing any real support now i have to pay 7 extra for like 300MB that was overdraft without me knowing
Monique Scholtz
6731 reviews
N/A
7 months ago
Horrible service
Horrible service i tried contacted them 2 times and waited for hours no answer whatshowever They overcharged me 60 euro without even telling me while i was outside Belgium Be smart and just pick another provider as this is just a scam
C line Van Cauteren
6731 reviews
N/A
7 months ago
Horrible provider No communication option
Horrible I had requested a Sim from Hey which I never received After them sending me the first bill I tried to contact them via the chat which took me about 1h12 minutes of waiting asking to cancel my contract and number They confirmed the stop of the contract and credited the opening amount All good right Nope A month later I receive another invoice Waiting another hour until someone was on the chat explained everything again they credited again are we finally finished Nope Following month yet another invoice This is getting me very frustrated Please stop stalking me
Ana Prebil
6731 reviews
N/A
7 months ago
terrible service do not do it
no communication option they blocked my number I could not access my account and data although I asked to end my contract they kept charging me very dissatisfied
Robert
6731 reviews
N/A
7 months ago
80 of the time the billing is wrong
80 of the time the billing is wrong they either forget a promotion Charge roaming just for a connection no data usage at exhuberant prices Customer service is allmost non existant Overall i ve received more billing corrections then bills itself Stay away
B Lefevre
6731 reviews
N/A
7 months ago
There is no way in contacting them or
There is no way in contacting them or them trying to help me I ordered a simcard a week ago and nothing has been delivered to me yet
ChiaraOscura
6731 reviews
N/A
7 months ago
Not possible to contact them billing without service
There is no way in contacting them or them trying to help me I ordered a simcard a montg ago and nothing has been delivered to me yet I tried everything this is for my parents
Gghost
6731 reviews
N/A
7 months ago
Apalling
Effing bad sorry for the cursing but it litterally took three hours of people leaving us on seen on a chat option and transfering us around the services until we managed to scrape together the cancelation form by ourselves because they were no help at all and had nooooo care for the mistakes in the sistem and seemed to know even less then me about their services
Cindy
6731 reviews
N/A
7 months ago
promo for life is an utter LIE
promo for life is an utter LIE or they think i died suddenly it s gone and although it s just 5 euro it s not about the money it s about respecting your customers and not handle them as a bunch of fools we will move away with all family accounts 3
Rivault A
6731 reviews
N/A
7 months ago
Ordered two sim cards in Belgium for
Ordered two sim cards in Belgium for our family of which only one arrived It s been two weeks and have not received the other sim card Their web chat is the only way to contact them but it is unresponsive They have no customer support so you don t have a way to fix issues