Hideaway Reviews

Shipping delay and leaking bottles

1st problem Big shipping delay no communication - according to instagram they had a backlog of orders from a large sale thus the delay but this is no where to be mentioned on the website when ordering 2nd problem Despite the delay I got my order today and the cheap bottles had leaked in all 3 of my bubble wrapped packages it s so frustrating I really wanted to love this brand If they spent even a tenth of their time and effort actually making the product good in the same way they put the effort into advertising it online it might actually be worth it Stay away

Smells like cat pee

This company which is a 5 minute drive from my house tells me the delivery is going to take 12 days to send my perfume I contacted them and asked if maybe they needed help with packing because I had read the reviews and there were alot of people complaining about the length of delivery time The next day surprise surprise they said the delivery will miraculously will be delivered the next day It arrived and I could smell the perfume before I even opened the package my thinking it that the bottle wasn t sealed properly Coconut and pineapple scent which smells alot like cat pee The Coconut smell is off Terrible scent The next day I receive an email saying the perfume was reduced in price in a clearance sale The ad said they needed the perfumes gone ski Gone so they could use new packaging No wonder that they want to get rid of it because they are off Now they are saying that I can t send it back for a refund Really bad customer service

never again

Since a family member took over the business everything has gone downhill Half the whipped soap scents have gone They have very few to choose from so I don t bother Before the takeover they used to have proper sales and I would spend 300 plus on the sugar scrubs and whipped soaps but not anymore Will never purchase from this business again as it is just all about money for them You have lost a customer for good

The perfume smelt cheap and wasn t peach like it says

The perfume smelt cheap and smelt horrible like a cheap body spray from Big W Really really disappointed Was suppose to be a peach scent and there is no peach smell at all The scent also doesn t last It s gone within 15 minutes Couldn t return it because I used it twice and second time was to give it another chance but nope it was still the same cheap scent that was awful Never buying from them again

Not worth it

Still waiting on my order nearly 3 weeks no communication when I reached out got a email back saying b oh we had so much sales we are running behind on orders that s it no other form of communication what a joke

DO NOT WASTE YOUR MONEY

DO NOT WASTE YOUR MONEY 1 Poor customer service - I waited 20 days for the perfumes to be delivered including 2 follow up emails with a standard response we are dealing with so many orders and it will take 10 business days 2 Disappointing scent These dupes do not smell like the originals - completely different unrecognisable scents 3 Scent the scent lasts less than 10 mins when applied to skin Better option to use as a room spray bathroom spray not for skin

Scent doesn t last long

Scent doesn t last long I got Pinapple coconut perfume I didn t like it at all smells very synthetic and can t smell coconut Smells like toilet spray

Bad dupes

Bad dupes Do not smell the same Would not buy again Advertisement is what made me buy I wish I read reviews before hand I bought 9 bottles over November last year toke forever to recieve them Bad customer service and time management The longevity of the scents last 5-10 minutes my toilet spray smells better my partner said

DO NOT BUY

DO NOT BUYTJEY DONT LAST LONG bad dupes total rip off