


HIES Consumer Code: Renewable Energy Installation Protection
Based on authentic user experiences
Elaine
6727 reviews
N/A
10 months ago
I ve had solar panels installed
I ve had solar panels installed the peace of mind re my deposit my installers and the work was covered by HIES The hole process from start to finish was excellent and very professional
Tiffannie Slatford
6727 reviews
N/A
10 months ago
Very professional service
The process was very fast from booking the survey to installation Everything was explained and everyone I spoke to and met was very professional and friendly All done in a timely manner no mess and to top it all off I get to save some money What s not to be happy about
Mrs B
6727 reviews
N/A
10 months ago
My battery and inverter failed and the
My battery and inverter failed and the company that installed the units went into liquidation I found the whole situation very worrying and could not be more grateful for the help that HIES gave me Thank you
Mr Harding
6727 reviews
N/A
10 months ago
Solar Panels Project-Energy savings
I sort three quotes for the work required solar panels and also asked for a representative to visit me to discuss the work required and get quotes The representatives rang to arrange a date and time for a meeting and from those meetings and quotes o selected the company that meet my requirements The scaffolding was erected prior to the panels work starting and the team that installed the panels arrived on time and completed the work in 4 hours The team were very professional and advised me of what they had done
Richard Jarvis
6727 reviews
N/A
10 months ago
Solar panels We had a bad experience with one
We had a bad experience with one Solar panel company So we were looking for someone else to do the work We found this company on trustpilot We were very impressed with all the reviews that other people had written
Russ
6727 reviews
N/A
10 months ago
Blown Away Had a stress free process from order to
Had a stress free process from order to installation and aftercare would highly recommend the whole collective team Really really appreciate it and to all concerned thank you for a first class serviceAll Seasons Energy LTD top class
Mr Terence Birchall
6727 reviews
N/A
10 months ago
Thank You HIES
I contacted HIES to help when my Heat Pump provider went into administration I was having probems with the heat pump HIES where great they spung into action contact was by phone and email I explained my actions and briefly the problems I was having I sent in what documentation I had HIES arrange a engineer to do a report on the pump Once I had this they advised me to do a chargeback on my card In all to date it as taken 3 months the Chargeback is ongoing and I am hoping to have the Heat pump repaired before the winter 24 Thank you HIES
Sheila Hayes
6727 reviews
N/A
10 months ago
Great service
Had two goes at installing solar panels First company went into liquidation and HEIS were great at helping me resolve issues and find another supplier Staff very efficient friendly and helpful throughout All paper work quickly and efficiently completed
Susan
6727 reviews
N/A
10 months ago
Helpful and efficient
When my solar panels failed while still under guarantee I was alarmed to find that the installer had gone out of business So it was a great relief to find that the guarantee was backed by HIES who have been very efficient and helpful throughout The contractor appointed by HIES was also very competent and helpful
customer
6727 reviews
N/A
10 months ago
Security
HIES added to the sense of security to our investment in solar power with Project Solar