


Based on authentic user experiences
Mrs Pallant
6731 reviews
N/A
9 months ago
THIS IS A SCAM Like others money taken
THIS IS A SCAM Like others money taken in August meaningless email responses no jumper no refund
Isobel Morley
6731 reviews
N/A
9 months ago
The reviews are true and some Avoid
Sadly I can only confirm all the reviews previously left Avoid at all costs Ordered on 23rd August tried to cancel on 24th when I realised it was a chinese company - but was refused - alarms bells finally arrived 11th Oct after opening a case with PayPal I refused delivery to avoid astronomical return costs and the risk of no refund and it was clear from the size of the packaging that what was in there wasn t anything like what I thought I d ordered Just wish I d thought to read the reviews earlier as they have confirmed my suspicions Thankfully I paid with PayPal and after some persistence have secured a refund mainly I think because these reviews have helped me prove it s a scam
Bideford Customer
6731 reviews
N/A
9 months ago
Dodgey Company
They use UK in the company name and website but they are shipping very low quality items from China I tried to cancel the order within 24hrs as soon as I realised they were from China but they refused to cancel and refund my money Don t believe the 30day money back promise as once you ve waited 7 weeks to receive their shoddy goods you then have to return to their warehouse in China before they ll refund your money Don t order from them you ll be out of pocket and disappointed
Kirsty
6731 reviews
N/A
9 months ago
Eventually arrived but not what was advertised
Waited over a month for the order expecting a lovely woolen hoody when it eventually turns up its a thin polyester hoody with a naff faded pattern printed on it I contact the company asking to return and refund They said they ll only refund within 30 days of order date and I need to pay shipping and customs to return to China Trying to reclaim through credit card now wish I read the reviews but the photos looked so lovely I got carried away
Charlotte Andrews
6731 reviews
N/A
9 months ago
Nothing arrived - scam
Nothing arrived lost over 100 how does this company still exist on line what do we do as a consumer to stop this I m calling trading standards wish me luck
Victoria Cunningham
6731 reviews
N/A
9 months ago
I wish I had seen these reviews before
I wish I had seen these reviews before I ordered I had the same experience I placed an order in early September and nothing has arrived they keep saying the cardigan is on back order I suspected this was scam so investigated today I won t get my money back as I paid with my debit card Do not buy from them
Melanie Ferguson
6731 reviews
N/A
9 months ago
I m still waiting for my order
I m still waiting for my order placed on 19 September Despite being told it s been reordered it still hasn t arrived Now my emails are not even replied too I think I ve been scammed
Kim
6731 reviews
N/A
9 months ago
Scammers
I ordered a hoodie in August and still has not arrived When I contacted customer service they said it was in final stages of packing but still no delivery after 2 weeks I ve asked for a refund but not heard back I wish I d read the reviews first this company are scammers
Michaela Griffiths
6731 reviews
N/A
9 months ago
Don t touch
Wish I could give a -ve A truly appalling company masquerading as an UK one Ordered 26 Aug still not shipped according to their tracking Sent emails just get auto generated replies If you leave negative comments on FB they remove them so left a GIF Have learnt a lesson sad to see that others have had the same experIence Trading standards next
Linda Redfern
6731 reviews
N/A
9 months ago
Steer clear of this company
I ordered 2 Icelandic jumpers in August Despite writing several emails and asking for a refund I was told I could have a 10 refund and 20 off my next order I told them what to do with their 20 discount as I would definitely not order from them again Last week I sent an email asking for a refund once again They replied by saying that had cancelled the order and issued full refund to my debit card Alas no sign of money in my account The bank have now taken this over issued a full refund and are looking at fraud Steer clear at all cost Shocking