Hildathelabel Reviews

Dodgey Company

They use UK in the company name and website but they are shipping very low quality items from China I tried to cancel the order within 24hrs as soon as I realised they were from China but they refused to cancel and refund my money Don t believe the 30day money back promise as once you ve waited 7 weeks to receive their shoddy goods you then have to return to their warehouse in China before they ll refund your money Don t order from them you ll be out of pocket and disappointed

Eventually arrived but not what was advertised

Waited over a month for the order expecting a lovely woolen hoody when it eventually turns up its a thin polyester hoody with a naff faded pattern printed on it I contact the company asking to return and refund They said they ll only refund within 30 days of order date and I need to pay shipping and customs to return to China Trying to reclaim through credit card now wish I read the reviews but the photos looked so lovely I got carried away

Nothing arrived - scam

Nothing arrived lost over 100 how does this company still exist on line what do we do as a consumer to stop this I m calling trading standards wish me luck

I wish I had seen these reviews before

I wish I had seen these reviews before I ordered I had the same experience I placed an order in early September and nothing has arrived they keep saying the cardigan is on back order I suspected this was scam so investigated today I won t get my money back as I paid with my debit card Do not buy from them

I m still waiting for my order

I m still waiting for my order placed on 19 September Despite being told it s been reordered it still hasn t arrived Now my emails are not even replied too I think I ve been scammed

Scammers

I ordered a hoodie in August and still has not arrived When I contacted customer service they said it was in final stages of packing but still no delivery after 2 weeks I ve asked for a refund but not heard back I wish I d read the reviews first this company are scammers

Don t touch

Wish I could give a -ve A truly appalling company masquerading as an UK one Ordered 26 Aug still not shipped according to their tracking Sent emails just get auto generated replies If you leave negative comments on FB they remove them so left a GIF Have learnt a lesson sad to see that others have had the same experIence Trading standards next

Steer clear of this company

I ordered 2 Icelandic jumpers in August Despite writing several emails and asking for a refund I was told I could have a 10 refund and 20 off my next order I told them what to do with their 20 discount as I would definitely not order from them again Last week I sent an email asking for a refund once again They replied by saying that had cancelled the order and issued full refund to my debit card Alas no sign of money in my account The bank have now taken this over issued a full refund and are looking at fraud Steer clear at all cost Shocking