Based on authentic user experiences
Terri White
6731 reviews
N/A
6 months ago
3 refund for an 84 purchase is WRONG
On May 28 24 I ordered two pairs of sneakers and ordered the size I have been wearing for 45 years Size 13 Wide I thought I was buying from a reputable company but I red flags went up two days later I looked on my PayPal and the receipt with the name of the company was all in CHINESE I email and said that these sneakers were advertised as being Made In The USA and asked why my payment went to a Chinese company that I couldn t read the name of They got back to me on May 31 with Dear customerOur products are the same as described on the websiteDon t worry about his deliveryWe do not guarantee which warehouse your package will be sent from but the products are the same and the functions are the same Each package is also sterilized so you do n t have to worry about it A few weeks later I received the sneakers and they looked really nice but the size said 47 Nothing about wide or regular I tried them on and they were way too small I contacted the company and said they were too small They replied with a boilerplate reply asking what the problem was and if I could send pictures or a video I replied that they were too small and that it was kind of hard to show that in a photo I asked how I could get a refund They then replied with Dear CustomerI m sorry for the inconvenienceAbout items you purchase on our websiteOur products are manufactured by measuring the average data of most people and are manufactured according to specific standards You can also try adjusting it with a shoe brace This product is made from the same materials as describedDifferent batches of products may have certain differencesBecause everyone s feet are different the feeling of use may be different If you think the product is not the right size it is recommended that you give it as a gift to a friend or family member who fits this size As compensation we are willing to offer you a 3 refund and you can keep the product If you want to return or exchange the product you need to pay the shipping fee yourself which is not cost-effectivebest wishes Best Wishes I m not freaking getting married A 3 refund on a purchase of 84 00 US I live in Canada so that worked out to 119 00 I looked back on my PayPal account and the receipt had changed and was now all in English I have a screenshot of the receipt in Chinese however I m beyond angry DO NOT DEAL WITH THIS COMPANY
Marc Dube
6731 reviews
N/A
6 months ago
WARNING DO NOT BUY FROM THIS CO
WARNING DO NOT BUY FROM THIS COTheir website has show sizes in US measurements I ordered 2 pairs of 10 5 US and they sent me 11 5 UK size shoes I tried to exchange them and they suggested that I give the shoes to someone else and buy my size again Are you kidding The website is deceiving as nowhere does it say that the shoes will be coming from China not imported to the US but actually you are buying directly from China Nothing wrong with the exception that you have no recourse here In their reply to me they typed If you feel you got the wrong size IF I FEEL PS I just received an email offering me 10 off if I buy the correct size again WOW I will not spend another penny on this company
Adrienne Valdez
6731 reviews
N/A
6 months ago
Received 2 pair of shoes from Hillde
Received 2 pair of shoes from Hillde and the shoes did not fit I tried to return them and the return was denied This is the first time I was ever rejected fora return I will never buy from these guys again My advice DO NOT BUY from this company
Caden Ouellet
6731 reviews
N/A
6 months ago
Terrible service
Terrible service I bought 2 pair of shows online I emailed with a couple of days to say the shoes run small and did not fit They first offered me 4 00 credit and then an 8 00 on an 80 00 order I asked for a full refund Per their policy you can get a full refund if the shoes are unworn and in their original packaging I was told I may get a refund but I had to pay shipping back to China They didn t offer to take the shipping from the purchase or to refund my original shipping cost which is also stated in their refund policy By reading other reviews this seems to be a pattern Would give less stars if I could
Marc Dube
6731 reviews
N/A
6 months ago
DON T BUY FROM HILLDE
I bought these shoes for my husband and they were too wide I sent an email to get return authorization this is what they said to me and it is an insult - with shipping they cost 46 98 - i will never buy anything from this company again - I would like to give them 0 stars Dear CustomerI m sorry for the inconvenienceAbout items you purchase on our websiteOur products are manufactured by measuring the average data of most people and are manufactured according to specific standards You can also try adjusting it with a shoe brace This product is made from the same materials as describedDifferent batches of products may have certain differencesBecause everyone s feet are different the feeling of use may be different If you think the product is not the right size it is recommended that you give it as a gift to a friend or family member who fits this size As compensation we are willing to offer you a 3 refund and you can keep the product If you want to return or exchange the product you need to pay the shipping fee yourself which is not cost-effectivebest wishesCustomer service team
Pamela Flynn
6731 reviews
N/A
6 months ago
BEWARE OF THIS COMPANY
I recently bought 2 pairs of shoes from Hillde These shoes are made and shipped from China come to find out Took a while to get them They are too small for my feet by at least a half size and hurt my feet when worn And I need a wide shoe and they were not wide enough For returning they said I needed to pay for the shipment of my return which I agreed to I asked for a return address and refund and they did not give me that information They offered me 3 as a refund and said I should gift the shoes to a friend A bit insulting DO NOT BUY FROM THIS COMPANY
Adrienne Valdez
6731 reviews
N/A
6 months ago
DO NOT ORDER FROM THIS SITE OR COMPANY
DO NOT ORDER FROM THIS SITE OR COMPANY NOW I M GLAD TRUMP IS PUTTING TARRIFS ON OTHER COUNTRIES NOTHING BUT A SCAM
Keith Ayers
6731 reviews
N/A
6 months ago
Happy shopping
This running shoe is amazing I wear it every day for my morning run and the cushioning makes every step feel light and powerful The breathable mesh design keeps my feet dry even on hot summer days Highly recommended to all my running enthusiasts
William Wade
6731 reviews
N/A
6 months ago
I bought this pair for my husband as a
I bought this pair for my husband as a birthday gift and he never wanted to take them off He said they were the most comfortable shoes he s ever worn and they look really cool Great quality and attention to detail we are both very happy with our purchase
James White
6731 reviews
N/A
6 months ago
Portability
The weight of shoes is much lighter than I expected which is very suitable for long-term walking or travel At the same time I don t need to worry about its support and durability I hope that future products will be better