Based on authentic user experiences
marina sgarbi
6731 reviews
N/A
7 months ago
Made in China
The first info you see on Himoriwabi couture website is Himoriwabi - Experience Luxurious Comfort From Japan I picked up the package on the post office today it was not sent from Japan at all it was from China The very expensive pajamases was no brand you can not even tell front or back on the trousers The first thing I had to to was to cut off loose therads The packing presentation and product did in no way seem or feel like a quality Japanese product I am quite sure that the Chinese people produces lots of products that are top quality but I do not think this product is one of them Lying about the origin is seldom a good start My tip to the company Why not market a quality Chinese pajamas instead Surely your proud heritage of crafts and arts should be indicative of your ability to produce actual quality products We already know the Japanese can can you do it too Becase if you can not the way you act now hurts your countrys reputation And since China is a brutal police state with a government prone to act like a kindergarten bully I do not think anyone wants the negative attetion of your regime I advice you to clean up your act
St phan
6731 reviews
N/A
7 months ago
Poor quality
Poor quality made in China Worth 20 at most
Paul Fox
6731 reviews
N/A
7 months ago
Terrible quality made in China product that
Terrible quality made in China product that is different than what is advertised Will not respond to customer service requests Total scam
Janice Bryan
6731 reviews
N/A
7 months ago
MADE IN DONGUAN CHINA NOT JAPAN SCAM
Ordered on 9 8 2021 It is now 11 23 2021 They advertise from a small corner shop in Japan I have all the tracking info carriers and I speak Mandarin This is from Donguan China Their business license is out of Singapore as computer software The Samue still has not arrived after 3 months Make sure you have all your emails and contact your credit card company and start the chargeback process I d also hit their IG and Facebook accounts to expose this business before more people are scammed
Susan Cremers
6731 reviews
N/A
7 months ago
pay attention it is a fraud Company
pay attention it is a fraud Company we did never receive the Samui II ordered and from mid September they are postponing the arrival date saying the parcel has been lost and re sent but this is not true and when we said we want reimbursement they disappeared
ckaiserca
6731 reviews
N/A
7 months ago
Attention after sales service problem
Attention after sales service problem They refuse product returns and therefore refunds for size problems but I imagine it s the same if the product doesn t fit I paid twice for the same product and now I don t have a contact person No one answer my email
Yang LIU
6731 reviews
N/A
7 months ago
Badly tailored weird fabric no returns
The samue I ordered is badly tailored - the knotted ties on the top are placed too high and put uncomfortable pressure on my ribcage The elastic pant cuffs are uncomfortably tight Whatever the stretchy fabric is and I don t believe it s 100 cotton it creates so much friction on the sheets that it s hard to roll over or move in bed Adding insult to injury Himoriwabicouture specifically excludes clothing from there return policy - because COVID
Peter Harris
6731 reviews
N/A
7 months ago
Fraudulent company
I ordered one item was charged for 2 at double the price Now no one will reply to me This is a fraudulent company Don t buy anything from them
Elle
6731 reviews
N/A
7 months ago
False advertising and product appears
False advertising and product appears polyester not good quality
A M
6731 reviews
N/A
7 months ago
Where is the Customer Service
This company touts their outstanding customer service but I had a problem with my order and despite several emails to their customer service I have not been contacted with a way to resolve the problem The product quality has declined since my first order with them and the product sizing is not the same