Hingehealth Reviews

The app is OK the rest is obnoxious

I got this free through my employer -- I certainly wouldn t pay for it myself The app is alright but the rest of it is just annoying Don t trust their customer service staff -- those people don t seem to have a clue how the service actually operates Don t trust the account settings either -- they may ask for your contact preferences but then they re going to go ahead and completely ignore those preferences and do whatever they want I HIGHLY recommend giving them a fake phone number -- you can t change it later and while there s an option to opt out of texts they will ignore that and text you anyway Basically if you do sign up I d suggest to give them as much false information as you can and completely ignore any attempt they make to contact you But the app isn t bad -- it has lots of room for improvement they need fewer coaches and customer support staff and more app devs IMO but it basically works as advertised -- gives customized routines of stretches and exercises tracks your progress and has some gamification elements for a bit of extra motivation And refreshingly no ads which shouldn t need to be said about a paid app but these days it probably does Edit Originally this was a 2 star review but somehow TrustPilot decided that leaving a two star review when they so far only had a single one star review increased their overall rating to three stars so I ve reduced mine to 1 star to compensate

Definitely a data mining enterprise

Definitely a data mining enterprise Only works with an app but fortunately they will send you a tablet for free and I only use the tablet with this app and have a dedicated email account only for this program and I gave them a fake phone number They will only help with one problem at a time so it s not in any way comprehensive If you have a knee problem and a back problem you are out of luck and will have to get a real medical provider which defeats the whole purpose of a program like this

Hinge health is a really bad joke and waste of money

Hinge health gave me exercises that I was unable to perform due to the pain They said they were sorry I am unable to complete the exercises and charged my insurance company 250 00 Hinge Health is a rip-off I would give them negative stars if I could

A lot of hidden costs for little return

This company through my insurance program is charging subscription fees I had one call downloaded their app indicated a pain point you can only select one body part per subscription and got a few generic stretching exercises I then noticed the 1000 claim on my insurance I called my insurance company to find out what it was for and it was for evaluation i e the questions I answered in the app I then called Hinge to cancel so I didn t get charged again and told it was for a year s subscription I said maybe I d try something for a different body part pain and she said oh that will be a new subscription and care team And we wonder why healthcare costs are so high

Part of the problem not the solution

Part of the problem not the solutionScum data broker company gets employee data from companies then sends emails and also post cards with open face no privacy in a way that allows others to create a profile with where someone works lives what kind of health they may have

This is absolutely a scam

This is absolutely a scam I signed up for low back pain exercise program The exercise were useless The camera kept advising me that I can stretch farther but does not specify exactly how I can do it properly The coach are useless In the brief time I used the app my so call advocate coach kept changing I couldn t keep up with their turn over personnel After I downloaded the App I think I only used it 5 times at most I did not receive any productive treatments or products and yet they charged my insurance 1195 00 dollars Even more outrages my Health Insurance actually paid them in full Apparently they can make these outrages charges to my insurance just by answering my question via text and I have not even spoke with a live person despite the fact that no productive service was provided What has become of today s medical therapist s work ecthics Nothing more than a money grabbing sham Just realized they made charges on 6 23 24 I have now deleted the App

The insurance company JUST THIS MONTH

The insurance company JUST THIS MONTH send info and keep offering their services via countless mailings to my spouse to help prevent need for joint surgery and avoid pain rx News Flash He had both knees replaced THREE YEARS AGO and ONLY takes an occasional OTC Tylenol Beyond angry that insurance companies sell your info when you do NOT want these things

I have tried twice to get help as this

I have tried twice to get help as this is covered by my current employer and have twice been told with different joint concerns that I do not qualify with no reason given Most definitely not a helpful or useful service for what they advertise themselves joint concerns USELESS Save your time and avoid any disappointment from this serviceless option Again USELESS

It s just a scam to get money from

It s just a scam to get money from insurance The coaching is a joke The PTs and coaches changed about three times in a month or two They clearly have retention issues Requests to tweak my exercises were first ignored until repeated requests Eventually I was told they could not do what I requested Companies like this are why healthcare costs keep going up