Based on authentic user experiences
Alfie McNamara
6731 reviews
N/A
5 months ago
Hitio Gym Orpington
Pretty short lived experience but glad I cancelled before I had to pay full price For such a new gym the staff are pretty disinterested already You just about get a hello as you walk in and as its now you would expect to be showed how to sign in and give a tour of the gym Nope Initial sign up was full of smoke and mirrors so I thought I was signing up to one offer but got another when I questioned it they did there best to make me feel stupid with a passive aggressive email response Quite intimidating atmosphere overall with staff ignoring you no help given on using the gym and the martial arts part filled with young guys with gloves on doing their best to knock each others heads off Happy to be cancelled although the GHD straightners in the toilet will be missed
NElizabeth
6731 reviews
N/A
5 months ago
Awful customer service Hitio Orpington
Awful customer service at this gym Continue to harass customers months after they leave due to poor admin I m assuming If only their approach was a little friendlier No apologies or recognition on their end Would not recommend in the slightest
Alina Gabriela
6731 reviews
N/A
5 months ago
Negative feedback Still money
Hi They make me loose my money with a contract for all the family because when I subscribed I saw a lady with a baby in a buggy and they said I can bring with me in the buggy with my baby then they change their mind and conditions verbally I couldn t use my benefit Plus they should show me the gym or tell me before I have to make an appointment for someone to show me the gym I needed for abs class but they put me only to run one time and I was only to courses then the lady said she is happy to refund me because she change her conditions But still not receiving my refund plus they try to still money from account and nobody is using the gym How is possible What a shame You should explain the policy before take my money and you should give the refund because you the owner tell me I can take my young child with me because in that day was a different women with the baby in the buggy and I see on your Facebook pages you give a reward on octomber she was maybe because was from the same country with you This is racism
Stephen Cornell
6731 reviews
N/A
5 months ago
The gym is not cheap itself but it worth it
The gym is great overall I liked the equipment it s all new and professional you can find more or less whatever you want The gym itself is not huge but well designed This is amazing that they have a wet sauna and a dry one We had an issue with a first payment but management solved everything They also have some martial arts for an extra price
Anthony
6731 reviews
N/A
5 months ago
Fantastic Gym by Shoreditch Park
Fantastic location cost effective great Management always friendly and welcoming always a clean environment and modern gym facilities for all training Not too busy either
Zac Ellis
6731 reviews
N/A
5 months ago
Great gym by Shoreditch park
Great gym by Shoreditch park The staff are super friendly and the whole place has a good atmosphere Good clean facilities Highly recommend
Antonio K
6731 reviews
N/A
5 months ago
Great gym with everything you need and
Great gym with everything you need and more The staff have been extremely friendly since the first time walking through the door Excellent price as far as gym memberships go in London