Hmdglobal Reviews

This company has bought the Nokia

This company has bought the Nokia Mobile phone brand Nokia Corporation no longer makes or sells the Nokia mobile NMD Global has no idea about UK consumer law when its phones break I am having to take them to the small claims court for not respecting the law and my right to a replacement when the repair did not work Terrible customer service

Extremely terrible service

Extremely terrible service DO NOT buy your Nokia phone from here You will not even get an email confirmation and customer service are so unhelpful When have you EVER been told that an order you made in the morning will be confirmed with an email later that day or even the following day Avoid That s free advice

Terrible products and after-sale services

Bought a brand new Nokia G22 won t charge with locked screen Became mad to buy an original AC adapter because it was not available in their site Then I had to send the phone to repair for a software problem They managed to feature bugs on a stock Android ROM Compliments If I have another problem with this phone I ll call my lawyer directly and we ll pretend they ll buy it back

Totally useless repair service

DO YOURSELF A FAVOUR BUY FROM A REPUTABLE COMPANY Totally useless repair service They ask you to go through a process but instead of arranging repair it sends you on to the recycling terms and conditions which you have to sign agree that phone will not be returned This company is a total joke Customer service team seem to be a bunch of robots with no ability to understand what you are saying or any empathy I sent them the page requiring me to agree to not receiving the phone back They replied to tell me to authorize them to submit repair request on my behalf and provide necessary information I did this and they reply that they cannot submit on my behalf and I have to use the repair portal Are they nuts

Returned phone to HMD in London on 20

Returned phone to HMD in London on 20 Feb Been waiting all this time for a refund Raised a chargeback they said they accepted and processed yet still zero refund I ve now taken them to court and charged extra on top Extremely awful poorly run company that I cannot believe are still in business

No Service No Support

Tablet developed a fault within a month of delivery returned to them 6 weeks ago no repair HMD no longer replying to emails Feels a lot like fraud

HMD XR21 scam

I bought their HMD XR21 from their website that stated it was more than tough and that HMD XR21 can handle just about any environment It s even certified to MIL-STD-810H and IP69K standards The device simply isn t this The warranty with the phone stated it is not covered if used in moist or dusty environments I contacted HMD about getting a warranty to reflect their marketing but to no avail We are aware of what is established ourselves with this device it is pretty phone resistant but in this case it is not possible to offer you a water guarantee since these are the company s policies I ve returned the phone using their return portal we shall see how it goes

Do not buy anything at HMD

Do not buy anything at HMD the worst customer service My phone got destroyed during transport I have contacted them at least 5 times and everyone just keeps on lying to me that they will contact me I still have not heard anything from anyone at HMD

Avoid purchasing from this company

Please read reviews before considering any purchase from this company it is not UK based and next day shipping is a joke trying to get a refund for a phone that was never shipped I only wish that I had checked Trustpilot before I ordered AVOID AVOID AVOID