Based on authentic user experiences
LUC VAN BUYNDER
6727 reviews
N/A
6 months ago
Worst service
Worst service order and payment for stock parts 17 7 2017 Delivery 9 8 Part broken not reachable by telephone does not respond to email Parts returned no replacement Sailboat can not be used Today 29 8 No message no return of the parts
Tyrone Knowles
6727 reviews
N/A
6 months ago
RUN AWAY HOBBYDIREKT DE -- Du temps et de l argent perdu --- A FUIR
Very bad experience my last with this site No communication possible Via the site or by email I received no response despite 10 emails sent I received a damaged and deprogrammed airplane model The inside of the box was also damaged and patched with Scotch It is a shame to send a NEW product under such conditions I want to point out that the transportation is not for nothing the container is intact No response for requests for information or return request for service Partial refund after 2 months always without information of the site Just an automatic message from Paypal to announce a partial refund A very bad adventure that made me lose 3 months and money FUY hobbydirekt DERUN AWAY HOBBYDIREKT DE Tr s mauvaise exp rience ma derni re avec ce site Aucune communication possible Via le site ou par mail je n ai re u aucune r ponse malgr 10 mails envoy s J ai re u un mod le d avion endommag et d programm L int rieur de la bo te tait galement endommag e et rafistol e avec du Scotch C est une honte d envoyer un produit NEUF dans de telles conditions Je tiens pr ciser que le transport n y est pour rien le contenant tant intact Aucune r ponse pour des demandes d informations ou de demande de retour pour SAV Remboursement partiel apr s 2 mois toujours sans information du site Juste un message automatique de Paypal pour m annoncer un remboursement partiel Une tr s mauvaise aventure qui m a fait perdre 3 mois et de l argent FUYEZ hobbydirekt DERUN AWAY HOBBYDIREKT DE
John Deligiannis
6727 reviews
N/A
6 months ago
I have bought goods for over 100 euros
I have bought goods for over 100 euros and no one responded to emails other than when I asked if I could pay with paypal I have contacted paypal and asked to get my money back Not a company I would recommend EDIT After 1 month i got all my stuff but for saveing small money still would not recommend
dott g sodo
6727 reviews
N/A
6 months ago
Order 363280 from 27 7 2023
Order 363280 from 27 7 2023 I did never receive my goods although I payed in advance When I asked several times for information or payback I only got the standard email as a response
IOANNIS DELIGIANNIS
6727 reviews
N/A
6 months ago
Bad communication does not reply to any
Bad communication does not reply to any emails Ordered parts on sep30th 2024 did not even receive a order confirmation Phonecalls are not answered The excuse of beeing to busy and therefore not replying any emails is not correct in any way Customer expect service and information when asked for I do not understand why they not answer emails like any other business it only frustrates customers See what happens in the coming days
IOANNIS DELIGIANNIS
6727 reviews
N/A
6 months ago
Never received items
Never received items doesn t reply to emails or messages Had to get refund via PayPal
Thomas K
6727 reviews
N/A
6 months ago
BE VERY CAREFULL
BE VERY CAREFULL 1111111Parts ordered and paid 2 months ago supposed to be in stock Till now never received DHL tracking number given does not correspond to shipment No info THEY DO NOT REPLY IN EMAILSTHERE IS NO PHONE number available to call
Eriksson
6727 reviews
N/A
6 months ago
Change jobs it s not for you
I thought I had found a serious and well-stocked modeling shop but I bitterly have to change my mind Bad is to pay a compliment I purchased a set of Tamya Insigna WWII 1 16-1 35 decals with PayPal After my email they tell me that the goods are on their way A lie since I never received the courier s tracking number and on my registration page on the site it was waiting for the goods or never shipped I send other clarification emails without any response Stay away from these people improvised and na ve an experience to forget I got refund from PayPal
Norge K-
6727 reviews
N/A
6 months ago
Paid for 8 servos by bank transfer
Paid for 8 servos by bank transfer Supposed to be in stock and shipped by DHL After 2 months they cannot track the shipment they do not reply to my emails they do not pick up the phonecalls Cheaters Be very carefull
Janeen
6727 reviews
N/A
6 months ago
Parts paid on Nov2025
Parts paid on Nov2025 Never received Cheaters and liers They do not reply in emails and phone calls