Fantastic customer service
My order arrived quickly from the point of dispatch was very well packaged and therefore in immaculate condition The figures are stunning and were well worth the wait it was a pre-order I would also like to praise the customer service team as they are absolutely fab I received updates throughout the whole process Communication via email was smooth and the team members went out of their way to accommodate my queries and requests Thank you I would 100 recommend this incredibly professional and outstanding company
Jason To
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Great place to buy figures
Great place to buy figures They have never let me down and i am a repeat buyer
Paru
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Amazing customer support
When i went on holiday and had to email to reschedule the delivery of my package the staff who emailed back was incredibly nice and patient Thank you very much to her
Ian Woods
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Excellent model kit
Excellent model kit I was halfway through making and already wanted to make another Hobby Figures delivered on my order as promised and I couldn t be happier with them So much so that I m completing this form which I never do
Matt Hill
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Great seller with a unique deposit system
Great seller for Gunpla and anime stuff had a pre-order on a hard to get model and they didn t disappoint The deposit system is good if you want to get something but can t afford to splash the cash straightaway it gives you a bit of time to save Would definitely recommend
Luca
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BEST IN THE UK
BEST IN THE UK I have bought Katana man and Beast Gohan from them and ordered several more figures on back preorder very satisfied with the postage they responded to me by email and on Instagram when I asked them to restock Beast Gohan and bought it immediately so thanks Will definitely be a long term customer
Pumpkin Cat
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Amazing customer service when I had
Amazing customer service when I had questions after my first pre-order straightforward too Had niche figures in stock if I ever go looking for niche figures again I ll definitely check Hobby Figures out again
Patrik
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Great shop to buy figures from
Ordered a figure from them that was marked as a backorder I first messaged them to see how long it would take to be shipped and was told around 2-3 weeks which turned out to be correct I am very pleased with the quality of the service and professionalism the figure arrived in perfect condition in its original packaging and within the estimated time-frame too I would buy from them again and would also recommend others to check them out Overall great shop
Ben
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My favourite U K retailer for S H Figuarts
Can highly recommend Hobby Figures they re very reliable and competitively priced Packaging is always excellent Customer support are friendly and helpful should you need them
Ben
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Excellent as always
HobbyFigures are my first choice for SHFiguarts and I ve given them a glowing review in the past but this invite was regarding my first experience with their preorder deposit previously I ve always paid the full amount up front Happy to say it was a pleasant experience Received an email when the product was ready to ship I was anxious that I might miss the email but the email states they will send periodic reminders so that s reassuring Dispatched immediately after paying the remaining amount via a hyperlink to their website Prior to payment I wasn t able to find this new invoice in my account on their website nor was the product itself listed as in stock so do check your email religiously if you ve placed a preorder deposit
