Hobbymaker Reviews

2nd to none

My experience of Hobby Maker is 2nd to none They are so calm and listen to everything you have to say to them Well done Hobby Maket

Item not delivered

Item not delivered I can t understand why you have to wait 10 days for a delivery from HOBBYMAKER I have phoned them three times and they say the same thing we just have to wait I ordered the dies from carnation crafts through HOBBYMAKER I don t think I will be doing it again as there after sales is something to be desired I ordered the dies Times of Colours to do a wedding order but I don t think I will get it done now its for April 13th NOT HAPPY

When I ordered advised that delivery

When I ordered advised that delivery would be within 4 to 6 days and a confirmation email would be sent when item dispatched Heard nothing from them so chased up today to be told that delivery is 7 to 10 days despite 4 to 6 days being stated on my orders Won t be using them again will order direct from manufacturers in future

Shocking customer service

I made an order on the 9th March that has never arrived It got lost then suddenly was at the depot and delivered in less than 10 minutes which it did not as it was impossible after a contacted hobbymaker no photo was taken of it being delivered and there was someone in After filling in the forms needed for a refund which was on the 7th April I still haven t had my refund and keeping getting told to give it a few days because they are busy Be careful using this company Only my second order and they have lost me as a customer I will never buy with them again

Absolute chaos

I returned two items for refund after very confusing ordering system Only one item was refunded they deny having the other even though it was well packaged and in the same package delivery recorded and signed for Contacting them has been fruitless I have spoken to different people there and they all imply that I am mistaken and still have the item which I do not I don t even know what trade name they are operating under i e gemporia hobbymaker jewellery maker They cancelled one of my orders and emailed me to promise that no payment would be taken but it was and I didn t get to know about it until my bank statement arrived - I will never order from them again they do not even achieve one star

Paid for an order in August an item was

Paid for an order in August an item was missing reported this straight away still waiting for a response have asked for a refund but they won t acknowledge me DO NOT USE THIS COMPANY

Order not received after 20 days

Made first order on 6 March with a delivery time frame of 4 to 6 days Now 20 days and still not received order Keep getting fobbed off No tracking information provided and keep getting told I have to wait another 15 days Shocking customer service

Iv watched hobby craft on and off for

Iv watched hobby craft on and off for over a year My go to was c c a few of the presenters have moved to hobby maker channel i have been watching hobby maker i loved sheena douglas just watched her on hobby maker The price shes put on her new bella luna collection is ridiculous whos got thst kind of money for her collections atm Shes gone back to crafters companion and her collections are boring she s so talented on her own i wont be watching her on hobby maker and shes gone back to crafters companion where she used to be but left Think sheena should have a big think about which craft channel she goes on