Harley Saddlebags - Lower Fairings - LED Lights - Motorcycle Parts HOGWORKZ
Based on authentic user experiences
ricky ricardo
6731 reviews
N/A
5 months ago
Don t buy from these guys
Don t buy from these guys they do not honor their word Unless you know exactly what you are getting and that it will work for you the sales rep I talked with could not provide tech details but said if the part did not work I could return it for full refund Then when I needed to return it his super said I must pay return shipping This is not what initial rep said so even if that was their mistake they would not honor what was said
Lindsay Ohmer
6731 reviews
N/A
5 months ago
Very talented marketing folks
Very talented marketing folks describing the seat as gel material and comfortable when in reality it is hard as a rock On top of that the sissy bar was the hardest plastic you can imagine Alright fine let s exchange them Nope You must pay for your returns plus a restocking fee Even UPS couldn t believe we were paying 100 to return something that was never used Unbelievable
Shannon Becerra
6731 reviews
N/A
5 months ago
headlight didnt fit bad customer service
I bought a halomaker headlight for my 2015 Slim The website said it would fit without issue Turns out this was not true the headlight was not secure at all very wobbly within the bucket Customer service has limited hours on east coast so I used email Their original response was to say it fit then they said just use a little rubber to secure it after several days of waiting for a response When I asked about the the return policy they said no since it was 30 days It was a christmas gift but I didn t install till spring then they said they could go to 180 days but CONVENIENTLY I got the email on day 181 I m not joking - one of the worst customer service companies I have ever dealt with misleading advertisement about fit and an expectation for the customer to spend more time money to make it fit despite paying 299 BTW - got a killer light direct from Harley for 100 cheaper Don t waste your time or money
Al
6731 reviews
N/A
5 months ago
Service and quality is excellent
I purchased King Tour Pack and other addons for my bike from Hogworkz The quality is execellent The fitment is not an issue went right on without issue Customer service is excellent in answering yoiur questions Will purchase from them again
Mark Nadeau
6731 reviews
N/A
5 months ago
I ve bought a few parts over a months time
I ve bought a license plate relocation kit along with the 4 point docking system locking quick release for the detachable tour pack kit Lumipro saddle bag filler lights and Antenna relocation kits and the products were great I did end up sending the antenna kit sent back because I decided to go with an inner fairing mounted antenna instead which I did not get from Hogworkz But my experience has been great working and buying with them and shipping was prompt Great company to work and buy from