Holidayscarparking Reviews

DON T USE THEM

I would give them a 0 but that s not an optionI followed all of their rules only to find out they hadn t made any arrangements to have my car collected at drop off They then said when I was already in the airport that they were sorry but they can t facilitate my booking I made the booking 2 months in advance to make sure this didn t happen followed all of their guidance in numerous emails and rang when we were 20mins away from arriving So with 2 kids in the car and no time to make other arrangements we had to go for the next cheapest car park which was 210 No time to look at other similar providers and no time to park away from the airport and travel in They offered a refund not for the price I ended up paying and then refunded less than I paid I will never use these guys again and will be going out of my way to tell people not to

Horrendous Do not use

Would give zero We booked a few months ahead and received loads of emails in the run up to our trip so of course we assumed it was all secure and ready to go We called the phone number provided 20 mins before our arrival to Bristol airport to be informed that there was no booking for us The first person we spoke to couldn t have been more unhelpful We eventually found another phone number and that person was useless too By this point we are driving around and around the airport because you can t stop anywhere 2 5 hrs before our flight with two kids in the car We eventually had to park in the multistory because there was no where else to go and it cost 210 This was on the 17th Dec 2024 We have just now received our refund 3rd Jan 2025 for 2 less than our original booking Absolutely shocking service Not even an offer of half of the extortionate extra payment as compensation and then to not refund the full amount Awful awful awful Do not use

AVOID THIS COMPANY AT ALL COSTS

Awful service received We booked with this company for a Meet Greet parking service at Stansted airport last week of December 2024 Communication prior to the trip was OK On the day outbound trip the phone number provided in the instructions did not work and we had to stop in the motorway and calling several times to get someone to answer and provide instructions On the return trip we followed agin the instructions and were made to wait fron an hour in the cold at Stansted airport After several calls we were offered to be picked up in a nearby hotel since it was very busy day We were driven for 25 mins to a public car park located in Harlow where our car was parked Although we were picked up outside of the airport we were still requested to pay for the 10 of the entrance fee We found our car in a complete mess incredibly dusty and dirty suggesting it had being used to trasnport construction workers or material and the left side mirror broken as we noticed a few days later No excuses justification or anything AVOID THIS COMPANY AT ALL COSTS YOU HAVE BEEN WARNED

Very rude attendant and agressive

We arrived at the airport 1 hour early due to flight arriving early getting through arrivals quite swiftly I called the attendant who started to shout at me down the phone why was I early and I was going to mess his schedule up I apologised to him He said I had to wait 1 hour to which I said my car has a tracker on it and it is showing as 10 minutes away Straight away he started to threaten me saying well you see if you can come here and get the car I tried to say to him I was not threatening him I was just asking why would it take an hour if the car was 10 minutes away also wanted to say if as I was close by I could just jump in a taxi and get to them instead of waiting 1 hour He would not listen he said that I needed to send him a text message apologising to him for my behaviour otherwise he would be holding my car and he challenged me to try and come to the location I found the behaviour quite bizarre as I have only ever used meet and greet at airports and never experienced anything like this I was quite shocked I sent an apology text message the car was in the car park waiting for me within 15 minutes so don t understand how he managed to turn it around so quickly I waited in the car park for the car only to be told the driver had to go off quickly and the key was left by the wiper I wont be using them again or recommending them to anyone

50 mins to collect my car

I called 30 mins before arrival as instructed i was asked to call 10 mins before arrival which I did I then ended up waiting 50 mins for the car to be collected and the man collecting it had no paperwork whatsoever I tried to call both numbers while waiting and was continually ignored When i finally got hold of someone there was no apology I am expecting my money back and the car to be available straight away upon my return

Terrible service

Terrible service I had to wait one hour for my car to be delivered back when I returned to Gatwick My flight was on time and I had supplied all details in advance I had 2 children and it was midnight I will never ever use Safe Parking again

Please never use Holiday car parking

Please never use Holiday car parking After we booked the meet and greet parking option at Stansted Airport and received the confirmation we drove to the airport on07 03 25 and we called the parking company To our surprise the company told us that we don t have a reservations this was because they did not received our booking confirmation from the Holiday Car parking website I had a printed copy of our reservation and luckily they managed to help us however we needed to drive to their venue and pick up the driver who returned to the car park in our car after we got dropped at the airport I contacted Holiday car parking on the day by email sharing the issues regarding the booking and they never responded I will never use Holiday car parking website Please be aware

Meet Greet Did Not Turn Up no response from Holiday Car Parling

I booked paid for a meet and greet parking service through Holiday Car Parking The person I was supposed to meet never turned up to collect my car and had his phone switched off I had to make my own on-the-spot parking arrangements at significant cost otherwise my family and I would have missed my flight I have contacted Holiday Car Parking 4 times in the past 5 days 3 via email and once via their website contact form To date no acknowledgement and no reply Appalling service from start to finish

Gatwick trouble

Great friendly and efficient staff Online booking was easy Ace Parking were fast answering the phone with a query I had and always provide me with an excellent service Thank you for making our arrival and leaving easy and simple