Based on authentic user experiences
UNhappy Gilmore
6730 reviews
N/A
8 months ago
Want to visit an Homair park WORST IDEA EVER KEEP AWAY
We used Homair in Cassis France for 3 nights Which turned out to be the worst 3 nights of our life We didn t get any sleep because apparently the restaurant located on the property does not have to follow the rules Homair told us they demanded silence at 22 00 of al their guests The restaurant thought otherwise and blasts loud techno music until 1 00 in the morning When you go over to the restaurant and ask when they will turn it down they just laugh in your face en ridicule you over the speaker system nice There were more people complaining about this but Homair just says it is beyond their authority the restaurant is on your property for f k sakes And since we payed in advance and couldn t get our money back we were forced to have 3 sleepless nights awesome Talking to the so called Manager he didn t want to help us and thought that we only complained to get something out of it And after hour of discussing and not letting go he offered a 20 coupon used only to stay at a Homair facility Ehm yeah that s like offering someone a fridge on the Northpole Our vacation ended in August but I m still waiting for a normal reply from their customer service noted that we live in 2014 by now So no def not a place I will be visiting again Maybe if I want to party but that is why we toke the Family friendly park Which turned out to be the worst idea ever Thanks a lot HOMAIR
Anders Hillerup Vedsted
6730 reviews
N/A
8 months ago
Could have been great but sadly wasn t
Stayed in a small house trailer in Lac des Vieilles Forges - LES MAZURES It was about 15-17 degrees which was way too little for the heater to make the place comfortable at night Our smallest child had to sleep between us to keep her warm Could have been a nice place to stay but sadly wasn t We left the place after two nights wasn t compensated by Homair but saved our holiday
Jack Bischof
6730 reviews
N/A
8 months ago
WORST EXPERIENCE EVER IN FRANCE
WORST EXPERIENCE EVER AT A SOUTHERN FRANCE DESTINATION We go to the South of France annually this year we thought to try something outside St Tropez The Grimaud location is right at the beach so access is awesome Unfortunately our ancient rental was a bait and switch It was FILTHY dirty upon arrival and stunk of sewage We spent the first 45 minutes removing spiders and webs from every room of the unit then had to mop the floor and wash nearly every dish pan We are leaving early now as the ENORMOUS STENCH in our unit is unbearable and management has no solution There are many beautiful rentals in this location available via other companies but Homair units are literally cesspools in comparison We will never rent from this company again in any location If I m to be constructive get new management replace your units fix the sewage system and find people who give a hit
BPW
6730 reviews
N/A
8 months ago
Don t contract with them
Don t contract with them Even though it s a nice campground but the administrational side of it had turned into a complete disaster since the manager on our campground Ile du Rhin changed Even though we have communicated with the company many times via several ways that we don t receive important emails they still don t manage to adjust our email addresses accordingly This has put us in difficult situations apart from the fact that we have completely lost trust concerning receiving all necessary information Apart from that the internet connection is very weak the water pressure often very low but no support from the campground The standard message you receive is this has got nothing to do with us Have you ever heard of customer service
BPW
6730 reviews
N/A
8 months ago
Amazing
After having asked for 3 years of having a second email address added to the contribution list as we had trouble receiving all emails we finally got a reply from the company to 1 email address They assure us that the director of the campground treats our concerns with highest seriousness and professionalism which amazes me Didn t she first send the End of Season-Email around to everybody and just after that looked into adding our second email address This has been an ongoing story for now 3 years