Professionele koffiemachines voor thuis Home Barista
Based on authentic user experiences
Chrissi
6737 reviews
N/A
7 months ago
Missing cup missing money
Their cups are great and incredible pretty but their service is less than good I m still waiting for a missing cup and they don t answer at all or send back my money
El Ciad
6737 reviews
N/A
7 months ago
ATTENTION THEY ARE SCAMMERS AND
ATTENTION THEY ARE SCAMMERS AND INCOMPETENT they drove me crazy for months starting with the shipment which should have been free above 500 but which was still charged to me and for which I had to insist for weeks without answers to obtain compensation arrived the package I discovered that it was defective and that the grinders were damaged I had to send several emails without replies and threaten the right of withdrawal to get the repair when I informed them that the return costs according to the European regulation are borne by the seller they did not answer me during shipping UPS ruined the pedestal of the grinder I complained to UPS that she should have gone to view the package but the homebarista did not give availability three times causing the case to be definitively closed I later told them I didn t want the pedestal repaired but they said they would fix it at their expense After I told them I didn t want it fixed they fixed it anyway and without a quote they sent me a 60 invoice for labour when I told them that I would not pay for an unwanted work and that it should have been free they pretended that the broken part was in UPS s possession and that if I didn t want to pay I would have to wait for UPS to decide to return the broken part which he apparently didn t want to do not wanting to waste any more time I paid the labor and had to insist for 3 days to receive shipping confirmation with tracking
Re ne
6737 reviews
N/A
7 months ago
I ordered a DF 64 coffee grinder that
I ordered a DF 64 coffee grinder that appears to be defective The discs are grinding and making noise I sent the machine in and it was returned still defective There was no communication about this and it was simply sent back to me Since then no one has responded to my messages because I am very unhappy with the grinder and would like to return it This is not good service and I am disappointed Update 26 11 2024I just had short contact with the customer service who briefly told me what was done When I said the problem is still there and I want to have my money refunded no answer came Absolutely not good service so you don t get customers and I can t recommend the shop
Vladimir Vujosevic
6737 reviews
N/A
7 months ago
Quick processing of the order and quick
Quick processing of the order and quick delivery Very satisfied
Thomas Guenoun
6737 reviews
N/A
7 months ago
Excellent service and delivery time
Excellent service and delivery time I ve been updated regarding the restock of DF83 grinders and received it as planned
R Beck
6737 reviews
N/A
7 months ago
Uncomplicated fast delivery
G-Iota DF64 Gen2 delivered rapidly after ordering The machine arrived as described without complications during delivery The order was confirmed a few hours after ordering and there was no further information regarding delivery time or availability A second mail with expected delivery time after ordering would be nice in the future
odinrune
6737 reviews
N/A
7 months ago
Very fast shipping to Germany
Very fast shipping to Germany everything was well packed everything I ordered was there and it seems to be the only shop that I found that sells Loveramics cups without the saucers which I do not need Will definitely order again in the future
Foo
6737 reviews
N/A
7 months ago
Fantastic customer support
Absolutely fantastic customer support that s there and uncomplicated when you need it most My scales broke after a few months and I got a replacement sent out straight away Thank you Guillaume and Louis I will definitely be back for more coffee gear
Flemming Jensen
6737 reviews
N/A
7 months ago
Excellent service
This Tuesday I bought a DF64V coffee grinder in the webshop and later saw that they also had a Flow control disc which I would like to include in my order Filled in the contact form after closing hours and got a positive answer Wednesday morning Made the extra purchase and the order was shipped the same day Free shipping BTW Today just two days later I received the parcel in Denmark a weekend earlier than promised - so thank you Homebarista DPD and Postnord Oh and the grinder is very nice too