⭐ 1/5 – Paid Apartment Delivery Not Honoured, Extreme Delays
I ordered a €2,000 TV on 28 Nov, and delivery took two months with repeated failures. The TV weighs around 40kg. On the first attempt, delivery to my apartment (1st floor) was refused. I then paid €92 for apartment delivery, yet the TV was still returned to the sender due to poor coordination. Over a month later, delivery was reattempted. Even then, the drivers again refused to carry it upstairs despite the paid service. I had to plead with them and eventually carry the TV myself. Tracking was useless, showing “Shipment in transit” for weeks with no estimated delivery time. While the retailer’s communication was good, the delivery company’s execution was extremely poor. For expensive, heavy items, this service is not reliable.
Matt
N/A
Super service
Great service combined with very competitive pricing and good communication and advice must go to retailerThank you
Francois PELLET
N/A
Very Helpful
Very fast shipping and excellent prices I truly recommend
ADav
N/A
Super tr s content
Good service Quick delivery to the Netherlands Beautiful products for competitive prices
Marcus NILSSON
N/A
parfait
Tr s bon service politesse rien a dire la parole est une parole
Shane Macdonald
N/A
Excellent
The team here have been very helpful
user
N/A
Excellent service
Excellent Very fast shipping highly recommended
Dov
N/A
Super
Super rapide fiable
Nemanja TODOROVIC
N/A
Very satisfied with price and service
Very satisfied with price and service at HomeCineSoloutions Although site isn t in English their support personnel understands and replies in English and are very quick to reply on questions etc Shipping took a few days longer than expected but not a big issue
Kevin KUZIW
N/A
Fast delivery fantastic service
Bought a pair of focal aria 906 pair of focal flax dome and a focal aria 300iw6 I was given a special offer for the package and delivery to the southernmost tip of Spain to less than one and a half days Awesome products and excellent service
