Homecoffeemachines Reviews

The service was above beyond and we got a great machine

I never expected this much help and support from any company but Ciaran s knowledge amazing willingness to support a customer and not just sell any product are a massive part of what will make me come back and buy more items from Home Coffee Machines LtdHonestly couldn t recommend it high enough

Can t recommend Ciaran enough - machine refurb

We sent our beloved Gaggia Classic to Ciaran for a refurb it was 19 years old and although we d looked after it we felt it needed a bit of TLC The service was first class we booked it in ahead of time and it was turned round within the week Courier pick-up and drop-off included in the price so no faffing around at post offices Transparent pricing and a full description of what needed to be replaced and why The most important part - the coffee on that first morning after we received it back was amazing Would recommend Ciaran if your machine needs a new lease of life

Would gladly do business again

Purchased a Profitec Pro 600 from Home Coffee Machines a few weeks ago I had a couple of questions about the machine and the ordering process and Ciaran was very responsive and friendly I placed the order and the machine arrived at my door in the US in 3 days in perfect condition very well packed I was very impressed with the service and would recommend this company without hesitation

Fast communication rapid shipping amazing customer service and machines sold

Ciaran was a joy to work with we could not be happier with our new espresso machine Despite reaching out late on a Friday and the owner about to go on a vacation the machine was still shipped same day and arrived promptly They have quickly answered all of my questions and provided the best customer service you could ask for Thank you again for a great experience

My machine was repaired and delivered

My machine was repaired and delivered back to me in 10 days Ciaran replied to my questions the same day A fantastic company

Ciaran at Home Coffee Machines

Ciaran at Home Coffee Machines demonstrated the epitome of what customer service should be all about He was friendly in his manner and very keen to make sure that the issue in question was resolved as fast as humanly possible which he achieved with great aplomb Above all it was very evident that customer satisfaction was top of Ciaran s priority

New group on Sage Barista

Ciaran fixed my Sage Barista which was leaking even after replacing the seal Have it back a week now and it s as good as new Great communication throughout and popped in a bag of beans when returning

Sage Barista Express repair

My Sage coffee machine stopped working I thought it was doomed Luckily I found Ciaran Easy quick professional repair Back up and running Highly recommended

Perfect shopping experience

The price is very attractive Also it covered all of the taxes shipment customs etc No other expenses besides what was on the invoice super convenient The shipment was at light speed 48 hours and the machine was at my door on an international delivery amazing Also they answer the chat promptly so it was very nice to be able to talk to someone who answers all of my questions Keep at it