Homekode Reviews

It was and still is a very bad

It was and still is a very bad experience Anything what can go wrong went wrong Extremely unorganized handling from delivery to refund and communication First only one of 2 items got delivered then had to repeat my emails to just be asked again and again Then finally received and wanting to return the item which was not picked up more than a week once picked up finally and me following up on my refund money I kept getting calls from drivers to pick up the item which was already picked up Until today this is not solved and no money was refunded Will never order again with this company

Horrible

They don t mention products are sold out on their website they let you order and send out whatever is available and call it a mistake The customer service representative told me himself that the product is not available and will not be available for days and that s why they couldn t process my return and exchange

Very disappointed

Very disappointed I ordered a mirror on the 9th of December 2024 we are today the 23rd of January 2025 No delivery I already reach out to them at the beginning of the month they said I will received my order on the 18th but NOTHING Will never purchase from them again

Horrible Customer Service

We ordered a dining table and 6 chairs from Homekode While the table was perfect the wooden chairs came with many scratches wiggly and with unstable backrests We sent in pictures and videos of the issues and were promised a replacement for the chairs The new chairs came in the wrong color and still wiggly with unstable backrests We sent them back and were promised yet another replacement within a week A week later we get a call on a Saturday saying our delivery is scheduled for today We asked for the chairs to be delivered on Monday as we had plans and were not notified of the delivery day in advance but were told the next available delivery would be on Thursday We said this was unacceptable as this would be the third set we receive due to their quality and no prior knowledge to delivery dates and were told that they would try to deliver on Monday Later that day we got a message saying our delivery would be on that Saturday Defeated we canceled our plans and stayed in waiting for the chairs The chairs never came and based on the previous conversation we accepted the fact that our delivery would be on Thursday On Monday at 8 30 pm we get a call from the delivery men that the security won t let them in to bring up the chairs We had 0 knowledge that the chairs would be arriving and had not requested from our building management to receive a late delivery we are not allowed to have deliveries after 5pm We had to practically beg the building to let the chairs be brought up as we were sick of the customer service of Homekode and just wanted this to be over with And guess what 1 of the new chairs was STILL WIGGLY We are keeping it though as dealing with Homekode customer service has been a horrible experience and we just want to move on with our lives instead of eating while standing Obviously will not be ordering from them ever again The pretty pieces are not worth the headache

Thank you

Thank you You are the best

Exceptional Quality Outstanding Service and Lightning-Fast Delivery

I recently purchased a stunning black arch mirror from Homekode and I couldn t be happier with my experience The mirror s quality is absolutely top-notch the craftsmanship and design are simply exquisite and it has become the perfect centerpiece for my space What truly impressed me was the exceptional customer service The team was professional attentive and made the entire process seamless from start to finish On top of that the delivery was incredibly fast ensuring I didn t have to wait long to enjoy my purchase Homekode has truly set the bar high with their premium products and outstanding service I highly recommend them to anyone looking for stylish and high-quality home decor pieces Thank you Homekode for a fantastic experience

very nice quality

very nice quality so beautiful fast delivery and perfect communication with the team I love it

Good quality and good prices

I was worried when I read the other reviews but thankfully everything went well with my order Took 12 days exactly and the product was as described in the site