Homelinenstore Reviews

Highly unprofessional company

I ordered bedding through Amazon as they are one of their Marketplace sellers Bedding was the wrong shade of green so returned for refund was charged 4 02 postage I thought this was a bit rich but they ignored my appeal So went to Amazon who also appealed to Home Linens but they got ignored so Amazon refunded me under their A-Z guarantee Home Linen Store reply on 19th February when I asked for p p refund -Your conversation withHome Linen Store19-Feb-2024 12 58I was charged 4 02 return postage which you subtracted from the return cost I am not at all happy about that as it could have beenposted for less than that This is unfair Regards Lesley Reed 19-Feb-2024 22 07Hello We are sorry we are unsure of the returns cost The returns are automatically charged by Amazon based on the returns shipping method chosen Many thanksHomelinenstore

Liars and theives

Ordered a rug from these crooks on amazon market place Was told it had been dispatched never arrived spoke with someone over phone was basically lied to told it was with courier but they didnt lnow anything about it Will start refund process Do Not use these crooks avoid at all cost

Chancers - no morals

Order received with no problems but after returning an item I have had no refund within 2 weeks The company do not answer their phone or emails Refund received eventually after my bank got involved - an honest company would have refunded me much sooner Would never use again

Worst company in the UK

I wish I could give no stars but I can t One of the worst companies I have ever dealt with Advertise items that they don t have and then claim the courier has lost them Send tracking numbers that are completely false They give you a tracking number from DX who say they have never received your item Then they give you an Evri tracking number and say the courier lost your item When you speak to Evri they say the label was printed by Home Linens to get a tracking number and then Home linens cancel the label and never give the item to the courier Customer Services offer a refund and then just completely ignore you Had to do a chargeback via the bank and now have my money back Home Linens are the worst company I have ever dealt with - they lure you in via an online discount and then when they have your money just scam you Avoid at all costs

Avoid Avoid Avoid

Ordered a rug through Amazon Wrong item sent Avoid Avoid Avoid Tried for days to contact this company but they don t know how to answer a phone Then when contact was forthcoming through Amazon they proceeded to give me the run around with labels collections a returns Amazon were of no actual help and at this point I haven t got the item I ordered and after all the stress and time spent on this I feel I ll be lucky if I even get my monies back Avoid Avoid Avoid

Shameful

This company sells you curtains that are mismatched then does not refund you even after returning the items tracked with photographic evidence of return delivery I bought two pairs The state of the inner cardboard packaging which was very creased suggests that the same curtains had been sent out to customers many times over They are very likely making a fortune by not refunding customers and relying on banks for reimbursement I spent hours contacting the supplier PayPal and my bank which was immensely stressful and time consuming I am still owed a refund for one of the pairs of curtains after two months The woman who runs this company is dishonourable and corrupt The way she operates is fraudulent as she defrauds the banking system instead of refunding her customers Shame on her

Early delivery

No problems Delivered early and in great condition