Homelinenstore Reviews

Home Linen Store

homelinenstore.co.uk
1.44
9 reviews
Bad Rating
Based on 9 user experiences

Rated 1.44 out of 5 by 9 Happy Customers

11.1%
0%
0%
0%
88.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

I think this website is a scam

I think this website is a scam I placed an order and was charged but received no order confirmation or any correspondence from the company No goods were ever received I had to claim my money back via PayPal I would avoid
D

Highly suspicious Company

Placed an order never received goods as never despatched Emailed them twice never answered Phoned them countless times never answered Proceeding with claim against them
L

Highly unprofessional company

I ordered bedding through Amazon as they are one of their Marketplace sellers Bedding was the wrong shade of green so returned for refund was charged 4 02 postage I thought this was a bit rich but they ignored my appeal So went to Amazon who also appealed to Home Linens but they got ignored so Amazon refunded me under their A-Z guarantee Home Linen Store reply on 19th February when I asked for p p refund -Your conversation withHome Linen Store19-Feb-2024 12 58I was charged 4 02 return postage which you subtracted from the return cost I am not at all happy about that as it could have beenposted for less than that This is unfair Regards Lesley Reed 19-Feb-2024 22 07Hello We are sorry we are unsure of the returns cost The returns are automatically charged by Amazon based on the returns shipping method chosen Many thanksHomelinenstore
T

Liars and theives

Ordered a rug from these crooks on amazon market place Was told it had been dispatched never arrived spoke with someone over phone was basically lied to told it was with courier but they didnt lnow anything about it Will start refund process Do Not use these crooks avoid at all cost
H

Chancers - no morals

Order received with no problems but after returning an item I have had no refund within 2 weeks The company do not answer their phone or emails Refund received eventually after my bank got involved - an honest company would have refunded me much sooner Would never use again
T

Worst company in the UK

I wish I could give no stars but I can t One of the worst companies I have ever dealt with Advertise items that they don t have and then claim the courier has lost them Send tracking numbers that are completely false They give you a tracking number from DX who say they have never received your item Then they give you an Evri tracking number and say the courier lost your item When you speak to Evri they say the label was printed by Home Linens to get a tracking number and then Home linens cancel the label and never give the item to the courier Customer Services offer a refund and then just completely ignore you Had to do a chargeback via the bank and now have my money back Home Linens are the worst company I have ever dealt with - they lure you in via an online discount and then when they have your money just scam you Avoid at all costs
D

Avoid Avoid Avoid

Ordered a rug through Amazon Wrong item sent Avoid Avoid Avoid Tried for days to contact this company but they don t know how to answer a phone Then when contact was forthcoming through Amazon they proceeded to give me the run around with labels collections a returns Amazon were of no actual help and at this point I haven t got the item I ordered and after all the stress and time spent on this I feel I ll be lucky if I even get my monies back Avoid Avoid Avoid
E

Shameful

This company sells you curtains that are mismatched then does not refund you even after returning the items tracked with photographic evidence of return delivery I bought two pairs The state of the inner cardboard packaging which was very creased suggests that the same curtains had been sent out to customers many times over They are very likely making a fortune by not refunding customers and relying on banks for reimbursement I spent hours contacting the supplier PayPal and my bank which was immensely stressful and time consuming I am still owed a refund for one of the pairs of curtains after two months The woman who runs this company is dishonourable and corrupt The way she operates is fraudulent as she defrauds the banking system instead of refunding her customers Shame on her
I

Early delivery

No problems Delivered early and in great condition

About Homelinenstore

Home Linen Store a leading online retail store for duvet cover and sets quilts pillows curtains cushions blinds rugs oven gloves aprons bath towels and home d cor accessories

United States

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Frequently Asked Questions

Home Linen Store offers a comprehensive selection of home textiles and décor, including Beddings, Curtains, Rugs, Home Decor items, Kitchen Space products, and Kids collections.

Home Linen Store provides valuable resources such as a Home Inspiration section with styling articles, color theory guides like 'Your Color Stylist', and detailed Buying Guides for Bed Linen, Curtains & Accessories, Duvets & Pillows, and Rugs.

Key benefits include FREE and FAST UK Delivery, a Price Match Promise, a 30 Day Easy Returns policy, and the ability to filter products by multiple Shop By Colour options including Black, Blue, Brown, White, Green, Grey, Multi, Orange, Pink, Red, and Yellow.

For product information or order-related queries, you can visit the Home Linen Store website at homelinenstore.co.uk and check sections like the FAQ page, Contact page, or Site Map for quick access to essential information.

Yes, Home Linen Store supports a flexible Returns and Refunds policy with a 30 Day Easy Returns framework to ensure customer satisfaction.

About Homelinenstore

Home Linen Store UK: Your Destination for Quality Home Furnishings

Home Linen Store is a UK-based online retailer offering a comprehensive selection of home textiles and décor. The store operates under the brand Home Linen Store and is accessible via homelinenstore.co.uk. Its curated collection is designed to help customers dress their homes in style, providing accessible options for refreshing living spaces.

Extensive Product Range and Categories

The store’s primary offering is organized into key categories that cover essential home needs. Customers can browse through Beddings, Curtains, Rugs, and various Home Decor items. The product selection within these categories is designed to serve different functional and aesthetic requirements. Specific subcategories include Kitchen Space and dedicated Kids collections, allowing for targeted shopping experiences. This structure makes it easier for visitors to locate items based on room type or purpose.

Design Resources and Customer Guidance

Beyond transactional shopping, Home Linen Store provides valuable resources to support customer decisions. The site features a dedicated Home Inspiration section with articles on styling beds and understanding design principles. There are specific guides such as "Your Color Stylist" which explore color theory and its application in home settings. Additional detailed Buying Guides cover areas like Bed Linen, Curtains & Accessories, Duvets & Pillows, and Rugs. These resources aim to educate consumers and help them make informed choices about their home environments.

Practical Policies and Shopping Experience

The retailer emphasizes a customer-friendly shopping journey with several stated benefits. These include FREE and FAST UK Delivery for orders placed on the website. The platform also features a Price Match Promise, providing reassurance on value. A flexible Returns and Refunds policy is supported by a 30 Day Easy Returns framework. The website is designed for ease of use, allowing users to filter products by multiple Shop By Colour options including Black, Blue, Brown, White, Green, Grey, Multi, Orange, Pink, Red, and Yellow. The footer provides quick access to essential pages such as About us, Contact, Site Map, Blog, and legal documents including the Privacy and Cookies Policy and Terms and Conditions.