Homeloo Reviews

The FAQ on their website says that the

The FAQ on their website says that the product will take 2 weeks at the latest However even though it has been 4 weeks the product is not even been shipped They told me the scheduled shipping date but they didn t keep it twice

Total scam

The other reviews are correct about this being a scam company I ordered a clock and eventually it said my order was complete I never received a confirmation email tracking information or my merchandise I tried to contact them via their online question form and never received any reply It s been over a month and still no clock Do NOT order anything from this company or they will steal your money Update the clock finally came a month and a half after I ordered it but when it arrived it was broken

Don t waste your money

Order the Katomoku Square Wall Clock Walnut on 24 September 23 Still waiting for it to arrive Contacted them after it didn t arrive and they said there was an issue with the international courier Asked me if I wanted to cancel and get a refund I said no and that I wanted what I had paid for Told me it would arrive Monday just gone Nothing Asked for a tracking number Nothing Over 100 down and have no idea when if my item will ever arrive Best advice I can give is to not waste your money on this company

No sign of my clock and no responses

No sign of my clock and no responses They have taken my money but I have not received any order confirmation Starting to think that this was a scam

Order not received

Order not received No communication Order placed 12 5 2023 Message received 12 11 2023 Your order has been dispatched on Dec 15 through SF Express and an SF tracking number was provided I called SF Express They do not have a package with that tracking number PLEASE PROVIDE AN UPDATE

reading other comments it follows a

reading other comments it follows a pattern apparently I placed an order on 8 25 24 order 37016 twemco AL30 watch they stated that in two weeks I would receive the order 3 weeks passed and the order did not arrive I contacted them and on the 16th 09 24 and their response was that there was no stock etc that they would send the order with the SF Express company with a tracking order number When entering the tracking number the response from the courier company said that the tracking number does not exist

Similar experience to others 2

Exactly what was described in the previous post happened to me They initially confirmed the shipment to me and after a few days they informed me that due to a stock problem it would be sent later They attached a SF tracking code that doesn t work The transport company does not have information about the shipment I try to contact homeloo and get no response Finally I start a claim for fraud against Visa and Paypal Very poor customer service despite being an expensive and quality product I do not recommend

Same experience as others please avoid

Same experience as others I ordered a clock for a gift and paid for 7-10 day delivery waited - no confirmation of order chased them with no response then when I threatened to take out a fraud claim they responded same day and admitted there was inefficient stocking inventory and the item would finally be dispatched almost two weeks later I asked to be refunded as the item had been a gift and clearly wouldn t arrive on time unsurprisingly no response Raised a dispute with PayPal who refunded finally Please do not order from this company they clearly do not hold the stock and the communication is shocking These are expensive items so expect to lose that money or wait months for what you order