Helpful staff, but pricing could be better
The team at the Ennis location were friendly, attentive, and genuinely helpful throughout my visit, which made the shopping experience pleasant. However, considering the store positions itself as a discount option, many of the prices felt higher than expected. While the service stood out positively, the overall value for money did not fully match what I was hoping for.
Ema
N/A
Avoid Homesavers Shocking customer service
Absolutely appalling customer service I purchased 2 toy sets for the promotional price 2 for 25 One cost 16 99 and the other 8 01 I tried to return one as it was faulty having travelled 30 minutes I was told it could not be exchanged as I needed to return both sets as the deal was 2 for 25 Their thinking is that if I return 1 set for 16 99 I may look to return the other set for 16 99 However my receipt clearly states one set for 16 99 and the other for 8 01 As a receipt is needed for any returns - and as the receipt clearly shows the two different prices -their reason is completely illogical When I suggested they should have a sign informing customers that if they wanted to return sets from the 2 for 25 deal they would have to return both - I was told I was being rude As a customer I have a right to return faulty goods I had my receipt They had no returns policy displayed She refused to help me and told me to come back tomorrow to speak to a manager So if you wish to purchase the 2 for 25 set and one is faulty make sure to return both to ensure you are not making endless trips I will never purchase anything from this store again She said that if I returned that same day with both sets that she would not help me I would have assumed a manager would be on duty daily Futhermore she told me that if I was having a bad day that I should go and take it out on someone else and indicated to my son I was actually having a lovely day with my family I simply wanted to return a faulty good
Marie Duffy
N/A
Total scam
Total scam First of all the Dungarvan store looks as if it has been shut down I arrived thinking it was closed until I walked by the automatic doors and they opened Quite unusual as some sort of black tape had been put over the doors Minimal lighting with about 3 employees inside All prices were listed in sterling which I think is a complete scam for people to pay extra I had picked up quite a few bits and went to the till The staff were alright The total price seemed a bit much but I had picked up many items so I didn t think much of it Arrived home and checked the receipt only to find that I had been charged three times for multiple items I got a refund but I would avoid this store at all costs Some sketchy stuff going on here
Norah Maher
N/A
Went into homesavers dundalk and woman
Went into homesavers dundalk and woman behind counter was very rude twice I was getting bottled fizzy drinks and she picked them up and slammed them nearer to her and person in front of me was slow at paying by card and she let out a very loud sigh I rang shop to complain and was told she was having a bad day
Michelle Brennan
N/A
Purchased a product which had a price
Purchased a product which had a price displayed on the package The price was in Sterling and not Euros Got to the checkout and discovered the Sterling price I paid it but I am now raising the matter with the CCPC as the labeling was misleading I wonder how many people get caught out by this practice Anyway we shall see what they have to say to the CCPC
Veronica Kelly
N/A
Absolutely terrible service was in one
Absolutely terrible service was in one in stranolar and was 30 euro for what I was buying and said 20 sterling on it take sterling sticker of if that s the case got to till he said can only pay euro never heard worse my life what u doing false advertisement for there mate sud called a maneger if called might give it to for me for Sterling rate which stated on item terrible n was not understanding first time shopping won t be back appauling you should be able to have a choice what u pay with watever shop go to must shops I ve been in and one I work in you pay euro or sterling
London Now
N/A
Went in to homesavers in dungarvan
Went in to homesavers in dungarvan purchase a tin of paint on shelf price 11 50 got to the til charged me 14 95 said to her 11 50 on shelf the manager says price is wrong I said to her what ever price is on shelf it has to be sold for that she said no I won t be shopping in there ever again go in every week shopping staff have time to sit around talking no time to check prices on shelf rang ccpc they said false advertis them manager goes up shelf takes all the 3 11 50 price things off shelf 3 different tins all priced 11 50 won t be going in there again rude manager it wasn t in sterling on shelf was 11 50 euros I m on to the ccpc at moment can t even get reply back from homesavers on line
Patricia Maguire
N/A
I bought a Stone Buggy rug price
I bought a Stone Buggy rug price sticker said 30 35 and door chimes 18 21 A day later I noticed on my bank account I was charged 45 for rug and 27 for door bell I returned to store today thinking I would get the mistake rectified The young assistant explained the price you are charged is not the price on the item there are hidden charges tax and VAT none of which is shown on my receipt This is false advertising the price on item is the price that should be charged I am discussed and will never shop there again
Veronica Kelly
N/A
Sterling to euro price difference ridiculous
Went in and seen a 3 cube book shelf price on it 40 thought ok most it will be is 50 as the euro price was not displayed Got to the till had other items paid Then discovered that I was charge 67 50 for something that was marked 40 Even worse checked B M their store in the north and they selling for 30 Will be taking the item back absolutely ridiculous inflation and false advertising Put the euro prices on if you are going to be selling it for euro
Leah
N/A
Home savers briarhill Galway
The Galway store in briarhill has the worst customer service the last girls there was bad but the two lads now are the most unfriendly people you could meet no work ethic whatsoever overcharged by what mark down prices are all the people looking for jobs I am sure there is someone that could improve the place no wonder there was no one in there shopping
