


Based on authentic user experiences
April
6732 reviews
N/A
6 months ago
This is a SCAM website
This is likely a scam website I ordered a rug and got a confirmation email and my card was charged 2 days later I got an email cancelling my order with a refund but no explanation although the item is still available to be ordered on the website a week later I was suspicious but they already had my card info so why not I tried ordering a second item Same thing again order confirmed and billed but several days later order cancelled and refunded with no explanation I will be watching my CC info like a hawk No clear reviews either way online but had been rated as suspicious which I only looked up after the first transaction stupid me
K
6732 reviews
N/A
6 months ago
Scam site
Scam site Can t get in touch with anyone link to returns is bunk misspellings on site Don t order
Susan Wilson
6732 reviews
N/A
6 months ago
Do not be fooled
I had the same experience as the previous reviewer I ordered a rug which supposedly had 2 day shipping A couple of days later I see that my credit card was charged then refunded the next day I contact their customer service asking about the order and the next day I get a reply that simply says This was cancelled due to out of stock No apology and no signature Yet the rug is still advertised on their website at the same sale price and size Total scam
Gina Masten
6732 reviews
N/A
6 months ago
Has anyone reported them Facebook
Has anyone reported them to Facebook fraud I just did It may help get their attention if we all do it
Jo Ann Hamburg
6732 reviews
N/A
6 months ago
This company is a fraud
This company is a fraud I received the rugs which are of poor quality and requested a return at a hefty fee of 25 00 each I expressed my displeasure and requested the return address which is not posted-line The only official policy is the cost of returns and the time frame for returns Seems to me that a thirty day deadline is not nearly enough when there is no address for returns Well good luck with that
Cristina Lank
6732 reviews
N/A
6 months ago
I had an issue with a rug order
I had an issue with a rug order It was supposed to be a washable rug but was a real jute rug which was not washable Customer service was very understanding and easy to work with I was able to return the rug