


Homing | Apartamentos Turísticos em Lisboa, Porto e Algarve
Based on authentic user experiences
Moon Shine
6731 reviews
N/A
10 months ago
Avoid This Dishonest Agency
Avoid This Dishonest Agency I wished I ve read and reseach about this agency before booking my reservation I strongly advise against this agency They engage in dishonest practices by scamming people and refusing to return security deposits by lying that they will refund it to you 2-3 days after checking out Personally I have been waiting for over a month for the refund of my deposit and have still received nothing The worst part is that they avoid all contact by not answering calls or emails They seem intentionally unavailable acting as if they are invisible all while pocketing 250 euros without justification Do not get caught like I did It appears they wait for clients to leave their country to evade their responsibilities This behavior is unacceptable and deplorable Avoid this agency at all costs to prevent finding yourself in a similar situation
Djamila
6731 reviews
N/A
10 months ago
Short term apartment with big water leak
I had a major problem with a rented apartment in Lisbon with Homing through Home to go My 82 years old mother and her 86 years old sister went together to Lisbon to celebrate their birthday The apartment had a major water leak on the living room and bathroom They asked to change apartment and they said they didn t have another one So with no option they decided to stay and receive a half refund Now when they still had one more week Homing rented the apartment above Which made the water leak much worse Impossible to stay any longer So I had to move them to a hotel No respect at all
Karl Lyons
6731 reviews
N/A
10 months ago
DO NOT RENT A PROPERTY FROM HOMING
Travelled from Ireland to Portugal to stay in villa we rented for two weeks property was cancelled on me when I landed in Faro airport I travelled to the house as we had no where else to go It wasn t what was advertised and it was full of boxes not ready for rental Myself my wife two young kids and my 81 year old mother were left with nowhere to stay nobody met us to explain and when questioned on the phone they hung up and wouldn t answer the phone there after Very stressful start to our holiday THIS COMPANY IS NOT TO BE TRUSTED
Patty
6731 reviews
N/A
10 months ago
These people are crooks
These people are crooks They do not respond when you have a question Even after I canceled my reservation after not being able to get a response they still took my money a one and half months later They knew full well I had canceled as I sent my cancellation and reason to everyone of their emails and WhatsApp
Douwe
6731 reviews
N/A
10 months ago
Unbelievable
Unbelievable Rented an apartment in Madeira for 6 nights Appartement is simple but ok Did not sleep for a night because of super old matras that is sagging Next to that the sheets smelled sour plus the appartement is dirty dust everywhere But ok I am not a person that likes to complain But the matras was that bad that i wake up totally broken with pain in the back so I asked to do something about the matras Letterly zero cooperation from the company So then I asked for refund do I can rent another place Also not possible so basically I needed to sleep on a matras that is probably found on a garbage area totally sagged In the end I booked a new place Discussion with this maffia scam company still going on Unbelievable from my point of view
Ruth Gamble
6731 reviews
N/A
10 months ago
Criminal company
This company should be reported to the Portuguese police dishonest in every way will scam your deposit off you I repeat stay well away from these criminals
Ruth Gamble
6731 reviews
N/A
10 months ago
Criminal company on
This company are crooked got taken on with mattress scam said we stained mattress and took 300euros on us showed us photos probably the same one they scam everyone with need to be reported to police Bryan northern Ireland
Micky
6731 reviews
N/A
10 months ago
If I could give it a negative rating- I
If I could give it a negative rating- I would We reached after a long journey to collect our keys and we were not allowed to use the restroom We had a written confirmation of an apartment on the ground floor- but we got one on the 1st floor- The staff seemed to be hardly apologetic and the manager was no where to be reached The apartment was in terrible condition The kitchen floorboards were completely tattered and infested with termites Knives were rusted All the paint on the kitchen counters were peeling off It was a filthy filthy kitchen The bedroom has no ventilation and walls behind the bed are broken revealing raw cement there is no headboard At mid-night we struggled to open the main door for almost 20 minutesNext day we checked out- but we wasted 2 days in Lisbon and landed up paying a lot more to find a last minute accomodation
Ricardo
6731 reviews
N/A
10 months ago
Unreachable Worst service ever 3 months waiting for Cancelation
Unreachable refund for cancellation pending for 3 months I had to take legal action Promises promises but no action Stay away from any property of this company for your peace of mind They just take your money Don t expect good service Pictures are not realistic either
Robert
6731 reviews
N/A
10 months ago
we were given the keys to another flat without explanation
We were given keys to another flat without explanation Only on arrival did we feel like we did not book this through booking com We reported this but homing refers to booking comThen the flat turned out to have many flaws and defects and was not clean After contacting booking com we were only refunded 15 of the total amount Even for 100 Euro we would not have booked the flat Even after we reported this to booking com they do not accommodate the customer This was probably also the last booking through booking com Had expected something more from such an organisation Translated with DeepL com free version