Reviews
3.56
5-star
49.18%
4-star
6.56%
3-star
11.48%
2-star
16.39%
1-star
16.39%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Dorothy
N/A
11 months ago
Great customer interactions
Any and all of the customer service people that I dealt with were Awesome so friendly so helpful quick to respond and really exceeded my expectations Great experience
Monica Oizumi
N/A
11 months ago
Red Carpet Customer Service
Shelby was wonderful in helping me reordering an order I had cancelled online I do appreciate her kindness support and expertise She helped me to use my 25 discount which I thought I d lost Thank you
customer
N/A
11 months ago
Amazing company to deal with
Amazing company to deal with never any grief over returns and refunds Finally got sizing right and love my purchases
Michelline Suarez
N/A
11 months ago
Great product even better customer service
I communicated a problem I encountered with delivery Honeylove Customer Service responded right away and proactively solved my concern finding solutions for me that anticipated my needs When my order finally arrived I appreciated the quality of the products Best shapewear way ahead of the competition
Bonnie
N/A
11 months ago
Absolutely 5 Star Service
From the moment I contacted Honeylove to resolution the experience was stellar The personnel were responsive helpful and made returning my merchandise simple and easy I would highly recommend this company and will definitely purchase other items in the future In addition to the best customer service possible their garments are very well made
Cecilia Rathkamp
N/A
11 months ago
I misplaced my shipping email
I misplaced my shipping email Reached out to costumer service and they were able to give me an update and status of where my order was Very happy with their quick response
SINNER
N/A
11 months ago
All my purchases have been perfect
All my purchases have been perfect and those that had an issue were quickly taken care off I love the products that I have purchased and highly recommend
Terri Navarrete
N/A
11 months ago
Great products great customer service
I recently ordered a Midthigh Bodysuit and 2 pairs of the SuperPower shorts I liked the shorts but LOVED the bodysuit Those have always been way too short for me and never comfortable but I thought I would take a chance This one is amazing -- fits perfectly holds me in in all the right places and I could sleep in it it s so comfortable I thought I would like to exchange the second short for another bodysuit but I wasn t sure how to go about it I responded to the shipping email with my question and within minutes Bethany at customer service had the exchange all set up and sent me a return label I dropped the shorts at the post office yesterday and Honeylove has already shipped my bodysuit FABULOUS CUSTOMER SERVICE Now I will have it in time for my work trip next week Love the products love the service Will definitely order more Thank you
Kaitlyn Edwards
N/A
11 months ago
Amazing customer service
Amazing customer service Understanding and reasonable Quality of the shape wear is fantastic Feels great on and really effective love honey wear
Caroline Muir
N/A
11 months ago
V-Neck bras are absolutely amazing and it truly feels like your not even wearing a bra
I ordered 2 V-Neck bras and I m a 40DD and ordered the x1 size which is my exact fit I bought one black and one white and I m totally blown away I ve tried so many of these types of bras from other companies and all were a huge disappointment till now They fit as if they were made to measure are extremely comfortable and so smooth under your clothing The material is lush and its 100 true when they say you feel like you are not wearing a bra at all Well worth the money and the service was so fast and very professional I m majorly impressed and would definitely buy again Thank you Honeylove
Jessica
N/A
11 months ago
Honey love has amazing customer
Honey love has amazing customer service I had an issue with the fit of my set and they resolved the issue very quick
Ym
N/A
11 months ago
Outstanding customer service
Absolutely spectacular customer service after a problem with the delivery of my order Customer service was very gracious and helped fix the issue Plus my daughter loved her pants - will definitely be ordering again
Heather A
N/A
11 months ago
My positive experiences with the Silhouette CrossOver bras
I purchased both the CrossOver and the Silhouette bras in XL and L each The fabric is buttery soft and comfortable and I love the fact that there are no underwires While I like both styles I found the sizing particularly across the back circumference to differ by almost 2 inches between the styles when comparing the same sizes In other bra brands I wear a 38C but it appears that I am in between the L and XL in the HoneyLove brand Summary The Crossover XL is very giving I use the 3rd tightest set of hooks and tighten the straps to the maximum The Crossover L is just a smidge tight I use the 1st least tight set of hooks the straps are a normal setting and I removed the breast pads The Silhouette L was really small I had to sew in a 3-hook extender and still used the loosest hooks loosened the straps as much as I could and removed the breast pads The Silhouette XL back circumference was interestingly much smaller than the CrossOver XL and I had to use the loosest hooks tighten the straps to a normal setting and leave the breast pads in place I understand that there are differences between styles but I didn t expect the back circumference size range to differ as much as it did when comparing bars in the same size It took some experimenting to find the style and fit that worked for me so that I could enjoy both the CrossOver and Silhouette bras The HoneyLove lingerie bag is a very nice gift with purchase and makes a difference when laundering the bras thank you It would be great if HoneyLove would consider offering hook extenders in bra colors for customers to purchase if needed I haven t had to adjust sizing as much with other bra companies but now I like HoneyLove the best and will continue using their products During the size experimenting period HoneyLove s customer service was a 10 Whether I was chatting or on the phone with a representative they were always pleasant and helpful provided good product knowledge and never made me feel like I shouldn t have called It s rare to find this type of service these days
From Greenland
N/A
11 months ago
Another amazing product that ships to Greenland
Its ships to Greenland 3It arrived fast and amazing quality I used the size guiding and it fit perfectly Comfy and relaxing been using the shirt shapewear V neck Bar and Crossover Bra all amazing 3Sadly my Crossover bra was ripped in the mesh contacted Support and less than 5 min they have shipped me a brand new one 3Great customer support Thank you for shipping great products to Greenland
Kathryn Liamero
N/A
11 months ago
Love these bras
Love these bras They are so comfy I ordered a size too big and customer service was great I ended up ordering 5 I m throwing out all old bras
Deborah
N/A
11 months ago
Great Company Products
I ordered two crossover bras and absolutely loved them they were too big so I had to return for smaller sizes In the meantime I also ordered some shapewear and a silhouette bra The quality is fantastic the shapewear stays in place and is very comfortable Customer service has been great to deal with Incentives are nice rewards Highly recommend
Charlie
N/A
11 months ago
This company s customer service is the best in the business
This company s customer service is the best in the business They set the bar immensely high for other competitors The tank I purchased fits fantastic to my silhouette and I don t remember I have it on through out the day I pretty much wear it everyday and plan to expand my honeylove wardrobe Excellent quality a lot of time and love goes into every piece the quality speaks for itself I m really impressed Not to mention my muffin top is non existent now
Diane Tasselari
N/A
11 months ago
I m a little surprised at the reviews
I m a little surprised at the reviews I can t speak to the return policy or billing but I can tell you I ve had nothing but great experiences with Honeylove My brief fits me well holds me in where I want it to and doesn t fall down I contacted Customer Service about ordering another one at a discount a short time later and they honored it I am considering buying the cami as well
Gina
N/A
11 months ago
LOVE
I couldnt be more impressed with an underwire bra wear a G cup so something supportive comfy is a must Tried I think the silhouette bra and I am obssessed Bought 2 more so I dont overuse like I normally do If you are hesistant to try they offer free exchanges which is a winner for me I hate when companies make you pay to return
Lismeldy Garcia marte
N/A
11 months ago
The costumer service is out of this
The costumer service is out of this world they are amazing The product is incredible and I can t wait to get more things from them
We make stylish garments with built-in shaping power. We apply a technical and artistic approach to problems we see in the fashion industry, creating products that serve our customers of all shapes, sizes, and backgrounds.
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