Raise a Bank Dispute if Your Order Has Not Arrived
I had a similar experience to many other customers. If your order has not been received, I strongly recommend contacting your bank or credit card provider to raise a dispute. I did this through my Halifax credit card about a week ago, and today I unexpectedly received a refund from Hook and Flanker along with an apology. I was told my order was one of a small number that had been misplaced due to a delivery issue beyond their control during the Christmas rush. Judging by some of the other reviews here, it seems that Christmas must have started much earlier than expected.
Timothy Green
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lovely product and fast shipping
Fast delivery great quality
Clinton Harwood
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After a long wait the zip fleece is of
After a long wait the zip fleece is of a good quality
Harry Legg
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Best jumpers ever
So comfy and soft
Consumer
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Great item
Great item good quality and nice packaging Thanks
Wilf Mallinson
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Great Quality
Good Communication amazing quality and class design
Kate Jarvis
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Always good products
Always good products
SUW
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Great for our kit
Amazing sponsor Easy to chat with and the custom kit looks great
Kate Jarvis
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Quick delivery
Quick delivery quality products
Meg
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Great fleece and promptly delivered
Great fleece and promptly delivered would recommend
