


Based on authentic user experiences
Parent London
6732 reviews
N/A
6 months ago
Impeccable service
Our five star hotel depends on this service for daytime and evening bookings for our guests The staff are polite professional and not to mention fantastic with children Having this service in place means guests can happily use our hotel restaurant and spa with peace of mind that their children are being cared for by the best
Paul
6732 reviews
N/A
6 months ago
Brilliant would definitely use again
Really great service from Lucia and Natalia Very polite and respectful of how we liked our babies to be looked after Thanks again
Sarah Barry
6732 reviews
N/A
6 months ago
Wonderful experience
We had a nanny named Ekram who was absolutely superb This was our first time using a nanny at a hotel and we could not have been more pleased Ekram was absolutely lovely upon meeting her she put us right at ease immediately and our 1 year old son fell in love with her immediately She was gentle and caring but had a certain consistent confidence about her that translated well She fed him well and played games with him She took the time to periodically share a few pics and videos of how happy he was in her care on the days we were out not by request but just because she acutely sensed we would appreciate it and we certainly did If and when we come back to London I would request her again in a heartbeat
Kat
6732 reviews
N/A
6 months ago
We attended a wedding at the hotel and
We attended a wedding at the hotel and were assigned 2 nannies Lucia and Natalia to look after our 5 year old daughter and her cousins We were very impressed with both of them from the outset They kept us informed at each stage of the evening as and when needed Our 5 year old got on well with them and had a great time whilst we could enjoy and relax for the wedding We would not hesitate in any way in using the hotel nannies
customer
6732 reviews
N/A
6 months ago
Lovely service very understanding and
Lovely service very understanding and comforting Most of all reassuring us and keeping in contact with us whilst we were out Fantastic 5star
Bram Snijders
6732 reviews
N/A
6 months ago
Fantastic Nannies
Experienced charming and creative team of nannies who are fantastic with children
Pallav
6732 reviews
N/A
6 months ago
Fantastic Experience for our 2 year old son
We had Laura as our babysitter for our 2 year old son last week and we could not have been more pleased She even showed up a few minutes early so he could get used to her for a bit before we left She was friendly and warm and just had an excellent mannerism with him He usually gets a bit upset right when we leave but we told him we d be right back and he just kept playing with Laura She even sent us a text update and photo while we were out and our son was in great form upon our return despite him staying up way past bedtime we told her to keep him up until we returned and this was no easy task We will definitely be looking to book Laura again on our next trip to London This was our first time using a service like this and we couldn t have asked for a better experience
D Masters
6732 reviews
N/A
6 months ago
We had two fantastic nannies on our
We had two fantastic nannies on our most recent trip to London We felt very comfortable with them Our son was 3 months old at the time We are going back in the fall and plan on booking again
laurie
6732 reviews
N/A
6 months ago
Fantastic service from start to finish
Fantastic service from start to finish Easy to book with even super last minute We could enjoy an evening out in London in the knowledge the kids were in good hands Thanks guys
Candice Dsouza
6732 reviews
N/A
6 months ago
Wonderful experience
Wonderful experience leaving our children age range 2 - 7 yrs in the capable hands of the Hotel Nanny team We felt a slight hesitation perhaps even guilt to go out with the two of us and leave our children with the nannies but that vanished completely when we met Virginia and Lisette They naturally blended into our everyday rhythm of trying to get four young children prepared for bed Our kids were really excited too when we asked about their experience the day after Thanks again